Dorota Percha

-operating as a lead point of contact for any matters specific to customers
-building and maintaining strong, long-lasting customer relationships
-negotiating account managements contracts and agreements
-ensure the successful delivery of solution according to customer needs
-coordination of marketing campaigns (printed and online)

-maintain a positive relationships and professional customer service
-maintain sales procedures and ensure the accuracy of all assigned projects
-preparation and negotiating of conference offers and agreements
-supervision of all stages of events and conferences
-cooperation with the largest customers of the financial, pharmaceuticals,
insurances and many more industry

-preparation and realization of events, conferences and banquets
-predicting and fulfilling the expectations of Customers
-planning and organization external caterings
(participation in W&T Program also in 06-10.2008 and 06-10.2009)

-providing ongoing training and coaching to staff on company guidelines, policies and procedures
-planning and preparing work schedules and assigning employees to specific duties
-managing day-to-day café operations, ensuring adequate stock of food & beverages supplies
-managing employees engaged in serving customers