Języki
angielski
biegły
niemiecki
podstawowy
Doświadczenie zawodowe
EMEA Sales Compensation Operations Deployment Manager
• Leadership of one of the most complex and innovative programs in Hewlett-Packard (EMEA Software area)
• Design and Implementation of the Quota Deployment Processes across Hewlett-Packard departments, Internal and External Service providers
• Six Sigma Coaching & Mentoring
• Design and Implementation of the Quota Deployment Processes across Hewlett-Packard departments, Internal and External Service providers
• Six Sigma Coaching & Mentoring
Program Manager, EMEA Sales Compensation Engineering
Hewlett-Packard, Centre Of Excellence
• Development and implementation of Quota Deployment Solution for EMEA Region
• Interlock and coordination of technical resources to support translation of business requirements into technical functionalities
• Service Level Agreement accountability with external IT contractors
• EMEA Sales VPs deployed quota review and final sign-off
• Interlock and coordination of technical resources to support translation of business requirements into technical functionalities
• Service Level Agreement accountability with external IT contractors
• EMEA Sales VPs deployed quota review and final sign-off
Quality Manager, Quality of Service Leader, Defect Prevention Leader
IBM Global Service Delivery Centre
• Organizes and runs the Quality Management System for IBM Delivery Centre Poland
• Ensures consistent and smooth execution of the process, i.e. resolve BAU issues, support escalations, etc
• Trains, coaches and mentors Quality Analysts
• Chairman of the IBM Delivery Centre Poland Advisory Board
• Ensures consistent and smooth execution of the process, i.e. resolve BAU issues, support escalations, etc
• Trains, coaches and mentors Quality Analysts
• Chairman of the IBM Delivery Centre Poland Advisory Board
Senior Business Process Expert
Hewlett-Packard, Global Business Services
• Collates & coordinates GBS strategies, goals and plans to improve internal operations and practices;
• Supports ADMs, Client Managers and Engagement Leads on change management process and providing inputs on defining standard definitions for operational metrics and SLAs;
• Acts as Program/Project Manager as well as facilitator and process change agent
• Supports ADMs, Client Managers and Engagement Leads on change management process and providing inputs on defining standard definitions for operational metrics and SLAs;
• Acts as Program/Project Manager as well as facilitator and process change agent
Business Process Analyst
Hewlett-Packard, Global Business Services
• Calculation and analysis of KPI’s, operation excellence metrics ,production metrics;
• preparation of CAPA analysis systematically;
• Analysis of ongoing performance metrics, proactively escalation trouble spots to accountable managers and monitor resolution actions through to successful completion;
• Coordination improvements projects across the teams, monitor the progress and timelines
• preparation of CAPA analysis systematically;
• Analysis of ongoing performance metrics, proactively escalation trouble spots to accountable managers and monitor resolution actions through to successful completion;
• Coordination improvements projects across the teams, monitor the progress and timelines
Reporting Lead
Hewlett-Packard, Global Business Services
• Top management reporting – Sales Reps performance reports, quota deployment analysis;
• Effectiveness reviews for: EMEA E2E leads, Finance, Business planning team, Sales Incentive Design
• Setting and reconciliation of internal HP compensation systems (quota derivation, performance measurement)
• Effectiveness reviews for: EMEA E2E leads, Finance, Business planning team, Sales Incentive Design
• Setting and reconciliation of internal HP compensation systems (quota derivation, performance measurement)
Szkolenia i kursy
P3O foundation certificate
http://www.afaprojects.com/training_p3o.asp
Six Sigma Black Belt Certification
www.whiteraven.pl
http://www.afaprojects.com/training_p3o.asp
Six Sigma Black Belt Certification
www.whiteraven.pl
Specjalizacje
Edukacja/Szkolenia
Szkolenia
Zainteresowania
family, computer science, hitchhiking
Grupy
GL - Moderacja
Grupa przeznaczona dla osób które na wybranych forach posiadają uprawnienia moderatora bądź właściciela.
Kogo szkolił skills
Grupa tylko tych osób, które szkolił z zarządzania projektami skills. Stworzona w celach wspierania kariery zawodowej absolwentów tych szkoleń.
MICE
MICE – Meetings (spotkania), Incentive (wyjazdy motywacyjne), Conferences (Konferencje), Events (Wydarzenia.
PGB Human Resources
PGB Human Resources jest obecne w czterech obszarach działalności zwiazanej z zasobami ludzkimi: rekrutacja i selekcja pracowników (Assessment Center, testy osobowościowe, werbalne, analityczne, head-