Dariusz Ślęzak

• Manage the Project Technical Design in retail systems
• Support the Project team in the functional design
• Support in the estimation of costs for technical project deliverables.
• Responsible for ensuring the design meets the business requirements.
• Contribute to business requirements & solution design and ensure they are aligned
• Advise on the development strategy & design
• Input into the Business Requirements
• Manage all appropriate Risks and Issues
• Undertake impact assessment

• Lead the annual audit of PCI DSS in BP Poland
• Maintain company security standards and policy
• Review and enforce PCI standards for business operations and technology implementations
• Proactively identify IT security risks and recommend solutions for mitigation as appropriate
• Ensure that new design is compliance with PCI DSS requirements

• Management of the implementation events (on BP retail sites)
• Ensure that implementation-plan and rollback-plan is produced and agreed
• Go / no Go-checkpoints/criteria & people are defined
• Management of risks and issues related to implementation
• Organising and managing traning & service readiness
• Ensure that user documentation is produced agreed and handed over
• Ensure People (1st, 2nd, 3rd-level Support) are ready to provide the service
• Roles and responsibilities for Storm Support are defined and communicated
• Assess “as is” and design “to be” SLA - Service Levels Definition
• Ensure support team is trained and fully resourced during project implementation
• Liaise with site operations in order to develop and implement procedures
• Contribution to the test strategy, test plans, test cases, test scripting and test scheduling documents produced by the Test Lead

• Production of the test strategy, test plans, test cases, test scripting and test scheduling
documents
• Management of the test schedule
• Ensure each new test environment has exactly same configuration as production
• Ensure that test environments are correctly set up in key supplier test labs and that the version management is aligned to ensure all parties are operating at the same levels
• Management of the code delivery and loading into the test environment
• Manage the configuration management of any fixes or new releases received as a result of test incidents or change requests
• Ensure complete End-2-End testing takes place including pilot installation of the products
• Ensure the adoption of SW management tool – to track all bugs and to actively manage the resolution with relevant suppliers
• Ensures environment is ready for the User Acceptance Testing

• Managing responsibility of 1st level Retail system support team (outsourced) in daily activities/duties to ensure that Polish BP Retail systems installed at over 400 sites are operational 24/7.
• Providing the 2nd level support for Retail Systems
• Managing work schedule and payroll control for 1st level team members.
• Sharing and transferring knowledge to first level support team members.
• Improving support efficiency by creating small enhancements and development of a new scripts/tools in existing Retail systems Testing of new software releases and solutions
• Managing and administrating databases contain Retail sysetm issues
• Co-operation with ComArch in field of software issues with Loyalty system
• Managing of magnetic card readers on BP sites (Fleet Card Readers)

• Support for Retail site systems and users (First Line Support)
• Hardware issues escalation to the third party
• Creation statistics outage of sites