Clifford Ragesh

•Identified and used appropriate Research resources and networks within project budget and
timelines in support of brand strategy and tactics
•Integrated primary, secondary and competitive intelligence to provide thorough analysis of various
market related issues
•Led Market needs analysis through extensive Secondary Research to track competitor performance,
strategy and support customer segmentation strategies/sales initiatives
•Liaised with Business contacts to develop and manage relationships, identifying new opportunities to
sell Software Testing and RPA services to Healthcare, Banking and Construction verticals
•Good hands-on experience on SalesForce. Maintained and supported various functional areas like
accounts, Contacts, Opportunities, Quotes, Cases, Campaigns, Reports, Dashboards, etc.
•Developed a strong pipeline together with Sales stakeholders through Marketing campaigns, Oracle
Direct and Cold- Calling
•Prepared and implemented a comprehensive Sales plan for the accounts in agreement with the Key
Account Director
•Recorded all the day-to-day Research and Sales activities using SalesForce CRM tool
•Relationship Capital Management maintaining the overall quality of data for all contacts and
companies
•Strong attention to details in secondary market research (D&B Hoovers), online company research
databases. Researching over the contacts using Google, LinkedIn & internal tools
•Identify gaps in the data and provide a relevant solution to enhance the efficiency and quality of the
teams

• Converted five clients to closures till date
• Identified new Business ventures and Market opportunities, growth areas through Market analysis
• Review and analyze Market trends and competition
• Initiated new Business development leads including drafting emails, placing phone calls and arranging both telephonic and in-person meetings
• Explored the prospects within the client organization / clients within the same industry in order to enhance the market share
• Maintaining the price premium, enhancing client satisfaction and plan growth within the assigned account
• Assisted staff with Market Research, preparation of Business proposals, Power-point presentation development and related assigned work
• Drive delivery stakeholders to meet the TAT
• Developed excellent interpersonal skills and strong organizational skills to work efficiently in a cross-functional atmosphere