Umiejętności
Multi-tasking Skills
MS Office skills
Analytical-strategic thinking
Very good work organization
Time Management and punctuality
Caring for a good atmosphere and communcation in a team
Ability to work under time pressure and resistance to stress
Experience dealing with difficult clients
Communicativeness and ability to work in a group
Willingness to learn and self-development
Języki
polski
ojczysty
angielski
biegły
Doświadczenie zawodowe
Operation Specjalist MFS II / TA Transaction Processing Representative II
• Dividend payments in cash and stock
• Searching dividend information via websites and announcing dividends via application
• Preparing backups for payments and updating the payment file for all months
• Checking and sorting the dividend mailbox and forwarding emails to the relevant teams
• Resolving breaks on clients’ accounts
• Ensuring all payments have been paid on time
• Contact with clients via mail and phone
• Creation of reports with leveraging existing reporting technology, such as WorldView, Cognos, Ms Excel and other tools
• Preparing payment reports for clients
• Applying maker/checker process in daily tasks
• Completion of internal and external month end reporting packages
• Searching dividend information via websites and announcing dividends via application
• Preparing backups for payments and updating the payment file for all months
• Checking and sorting the dividend mailbox and forwarding emails to the relevant teams
• Resolving breaks on clients’ accounts
• Ensuring all payments have been paid on time
• Contact with clients via mail and phone
• Creation of reports with leveraging existing reporting technology, such as WorldView, Cognos, Ms Excel and other tools
• Preparing payment reports for clients
• Applying maker/checker process in daily tasks
• Completion of internal and external month end reporting packages
Production Planning Coordinator
• Customers’ orders mailbox coordination
• Checking orders and materials availability
• Putting customers’ orders into production system
• Customer service
• Preparation of production documentation (preparing glass cutting and assembly plans, dealing with other documents necessary for production process)
• Orders analysis, complains management, month end process.
• Checking orders and materials availability
• Putting customers’ orders into production system
• Customer service
• Preparation of production documentation (preparing glass cutting and assembly plans, dealing with other documents necessary for production process)
• Orders analysis, complains management, month end process.
Customer Service Representative
• Providing information to customers about UPC current standard offers and special offers
• Receiving and processing orders
• Coordination of different type of orders (disconnections/connections/change of service)
• Providing information about payables balances to customers
• Coordination of returned devices process and passing them to an external company
• Receiving and processing orders
• Coordination of different type of orders (disconnections/connections/change of service)
• Providing information about payables balances to customers
• Coordination of returned devices process and passing them to an external company
Office Administrative Assistant
• Administrative coordination of office in Krakow, dealing with office issues
• Gathering and analyzing data, preparation of company presentations
• Offices supplies management
• Coordination of recruitment process: job applications mailbox management, dealing with applicants’ documents, managing recruitment database in Excel, screening candidates and arrangement of interviews.
• Direct cooperation with director and managers
• Company Website updates, coordination of document flow in the company
• Gathering and analyzing data, preparation of company presentations
• Offices supplies management
• Coordination of recruitment process: job applications mailbox management, dealing with applicants’ documents, managing recruitment database in Excel, screening candidates and arrangement of interviews.
• Direct cooperation with director and managers
• Company Website updates, coordination of document flow in the company
Szkolenia i kursy
Courses:
• Time management
• Communication in multinational environment
• Excel – useful tools
• Fund Accounting Basics
• Time management
• Communication in multinational environment
• Excel – useful tools
• Fund Accounting Basics
Edukacja
Inne
Driving license kat. B