пропозиції роботи
Barbara Czarnik
Team Leader with German, English and Russian
Kraków,
małopolskie
Dołącz do GoldenLine i obejrzyj pełny profil tej użytkowniczki
Zobacz pełny profil
Umiejętności
SAP
People Soft,
People Management
MS Oficce
Analitical Skills
Języki
polski
ojczysty
angielski
biegły
niemiecki
biegły
rosyjski
dobry
Doświadczenie zawodowe
Team Leader
B2C Team Leader
Responsibilities: managing Team of 10- 15 people, reporting on SLA’s, monitoring work results, organizing regular employees performance reviews, organizing and chairing teleconferences with clients and stakeholders
Computer programs used: SAP, AR Collect, Lotus Notes, Excel, Outlook, PowerPoint, Internet Explorer, Content Manager
Responsibilities: managing Team of 10- 15 people, reporting on SLA’s, monitoring work results, organizing regular employees performance reviews, organizing and chairing teleconferences with clients and stakeholders
Computer programs used: SAP, AR Collect, Lotus Notes, Excel, Outlook, PowerPoint, Internet Explorer, Content Manager
AR Analyst
Responsibilities: posting of incoming payments, dispute management- processing claims from German speaking customers, contacting logistic providers for missing POD’s, handling calls from German speaking customers
Computer programs used: SAP, AR Collect, Lotus Notes, Excel, Outlook, PowerPoint, Internet Explorer, Content Manage
Computer programs used: SAP, AR Collect, Lotus Notes, Excel, Outlook, PowerPoint, Internet Explorer, Content Manage
Executive Assistant
LS Dialogmarketing GmBH
Responsibilities: preparing and managing correspondence, reporting, organizing and coordinating meetings and conferences, travel arrangements, arranging and confirming appointments, organizing internal and external events, contact with outsourcing companies
Computer programs used: Symfonia, Word, Excel, Outlook, PowerPoint, Internet Explorer
Computer programs used: Symfonia, Word, Excel, Outlook, PowerPoint, Internet Explorer
Office Manager
1 A
Responsibilities: translations from German and Russian into polish, proofreading and review of translated texts
office management, managing and recording orders from customers, invoicing, monitoring of incoming payments, orientation and training of new employees
Computer programs used: Access, Word, Excel, Outlook, Internet Explorer, Wordfast
office management, managing and recording orders from customers, invoicing, monitoring of incoming payments, orientation and training of new employees
Computer programs used: Access, Word, Excel, Outlook, Internet Explorer, Wordfast
Agent Call Center
TP SA
Responsibilities: handling incoming calls, recording orders, claims and requests management, providing guidance and support
Computer programs used: PeopleSoft, Serat, Intranet
Computer programs used: PeopleSoft, Serat, Intranet
Szkolenia i kursy
Coaching for leaders, Team Leaders academy, advanced Excel,
Edukacja
Russian philology with German Language, magisterskie
Akademia Pedagogiczna im. Komisji Edukacji Narodowej w Krakowie
Specjalizacje
Call Center
Konsultanci
Finanse/Ekonomia
Inne
Zainteresowania
Russian literature
