Artur Ciućmański

Online Payments & Settlements Manager, eSKY.pl S.A.
Radom, mazowieckie

Umiejętności

Amadeus Coaching GDS systems Microsoft Office Worldspan Recruitment Training & Development Team Management & People Management Microsoft Dynamics NAV – Navision

Języki

angielski
biegły

Doświadczenie zawodowe

eSKY.pl S.A.
Online Payments & Settlements Manager
• Managing team work and duties
• Ensuring timely clearing of reports
• Daily reporting to Accountancy Dept. about current settlement status
• Involving persons from the team to implement billing of new suppliers and ensuring the correctness of work
• Outsourcing payments to providers
• Chargeback’s verification
• Cooperation with providers
• Responsibility for agreements with providers
eSKY.pl S.A.
Operational Controlling Manager
• Managing team work and duties
• Ensuring timely clearing of reports
• Daily reporting to Accountancy Dept. about current settlement status
• Involving persons from the team to implement billing of new suppliers and ensuring the correctness of work
• Outsourcing payments to providers
• Chargeback’s verification
• Cooperation with providers
• Responsibility for agreements with providers
eSKY.pl S.A.
Implementation and Development Manager
• Managing and implementing projects related with GDSes
• Managing of users in GDSes
• Planning and implementing PNR's elements to let them import correctly to back-office systems
• Planning and implementing solutions for processes’ automatization in GDSes
• Optimization and improvement in back-office systems
• Cooperation in opening of new markets
• Cooperation with managers of foreign markets in the implementing of new projects
eSKY.pl S.A.
Operations Manager
• Managing Operations team work and duties
• Implementing rules and procedures for Operations team
• Cooperation with airlines
• Acquisition of information form airlines about their rules and procedures
• Training in reading and interpreting fares
* Verifying BSP reports and ADMs
• Complaints’ handling
eSKY.pl S.A.
Ticketing Agent
• Searching fares in GDSes
• Preparing and making bookings
• Ticketing
• Changes and refunds handling
• Invoicing
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Specjalista ds. obsługi klienta
Agencja Turystyczna Alturist S.C.
• Customer service at Work & Travel and Internship programs
• Preparing and making bookings
• Ticketing
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Specjalista ds. finansowo-handlowych
Cermax Sp.j
* Orders' handling
* Invoicing
* Settlements of providers and contractors
* Settlement of cash receipts

Szkolenia i kursy

Szkolenia menadżerskie, Synergy Consulting, styczeń 2008 - styczeń 2010
Ticketing i wymiana biletów, Amadeus, maj 2009
Worldspan Advanced, marzec 2006
Worldspan Basic, styczeń 2005

Edukacja

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Wychowanie Techniczne, specjalność Informatyka, magisterskie
Politechnika Radomska im. Kazimierza Pułaskiego

Specjalizacje

Finanse/Ekonomia
Kontroling
Obsługa klienta
Turystyka/Hotelarstwo/Katering

Zainteresowania

Turystyka, motoryzacja, nauki ścisłe

Organizacje

Chrześcijańska Służba Charytatywna