Umiejętności
Amadeus
Coaching
GDS systems
Microsoft Office
Worldspan
Recruitment
Training & Development
Team Management & People Management
Microsoft Dynamics NAV – Navision
Języki
angielski
biegły
Doświadczenie zawodowe
Online Payments & Settlements Manager
• Managing team work and duties
• Ensuring timely clearing of reports
• Daily reporting to Accountancy Dept. about current settlement status
• Involving persons from the team to implement billing of new suppliers and ensuring the correctness of work
• Outsourcing payments to providers
• Chargeback’s verification
• Cooperation with providers
• Responsibility for agreements with providers
• Ensuring timely clearing of reports
• Daily reporting to Accountancy Dept. about current settlement status
• Involving persons from the team to implement billing of new suppliers and ensuring the correctness of work
• Outsourcing payments to providers
• Chargeback’s verification
• Cooperation with providers
• Responsibility for agreements with providers
Operational Controlling Manager
• Managing team work and duties
• Ensuring timely clearing of reports
• Daily reporting to Accountancy Dept. about current settlement status
• Involving persons from the team to implement billing of new suppliers and ensuring the correctness of work
• Outsourcing payments to providers
• Chargeback’s verification
• Cooperation with providers
• Responsibility for agreements with providers
• Ensuring timely clearing of reports
• Daily reporting to Accountancy Dept. about current settlement status
• Involving persons from the team to implement billing of new suppliers and ensuring the correctness of work
• Outsourcing payments to providers
• Chargeback’s verification
• Cooperation with providers
• Responsibility for agreements with providers
Implementation and Development Manager
• Managing and implementing projects related with GDSes
• Managing of users in GDSes
• Planning and implementing PNR's elements to let them import correctly to back-office systems
• Planning and implementing solutions for processes’ automatization in GDSes
• Optimization and improvement in back-office systems
• Cooperation in opening of new markets
• Cooperation with managers of foreign markets in the implementing of new projects
• Managing of users in GDSes
• Planning and implementing PNR's elements to let them import correctly to back-office systems
• Planning and implementing solutions for processes’ automatization in GDSes
• Optimization and improvement in back-office systems
• Cooperation in opening of new markets
• Cooperation with managers of foreign markets in the implementing of new projects
Operations Manager
• Managing Operations team work and duties
• Implementing rules and procedures for Operations team
• Cooperation with airlines
• Acquisition of information form airlines about their rules and procedures
• Training in reading and interpreting fares
* Verifying BSP reports and ADMs
• Complaints’ handling
• Implementing rules and procedures for Operations team
• Cooperation with airlines
• Acquisition of information form airlines about their rules and procedures
• Training in reading and interpreting fares
* Verifying BSP reports and ADMs
• Complaints’ handling
Szkolenia i kursy
Szkolenia menadżerskie, Synergy Consulting, styczeń 2008 - styczeń 2010
Ticketing i wymiana biletów, Amadeus, maj 2009
Worldspan Advanced, marzec 2006
Worldspan Basic, styczeń 2005
Ticketing i wymiana biletów, Amadeus, maj 2009
Worldspan Advanced, marzec 2006
Worldspan Basic, styczeń 2005
Edukacja
Specjalizacje
Finanse/Ekonomia
Kontroling
Obsługa klienta
Turystyka/Hotelarstwo/Katering
Zainteresowania
Turystyka, motoryzacja, nauki ścisłe
Organizacje
Chrześcijańska Służba Charytatywna