Anup Chhajed

Leading the application support function that co-ordinates between various teams involved in pre-production SDLC
phases which acts as a quality gate for production system. Worked closely with client in UK for 6 months for transition.
- Leading the application support team of 15 members for test environments application support, configuration and deployments.
- Owning the applications delivery on environments for end to end tests.
- coordinating deployment schedule with test teams and other stake holders.
- Co-ordination infrastructure changes.
- Automation of day today manual tasks involved in operations.
Tools: weblogic server, sunone web server, ZXTM load balancer, unix, JIRA, Sharepoint

Carrying out the incidents as per agreed SLA and its proper resolution and coordinating change management to
deploy fixes or deployments
-Managing with different stakeholders for implementation and support release deployments
- Resolving the Incident on services as per SLA.
- Co-coordinating the changes with technical team.
-Ticketing tools are Service Manager 7 and ServiceNow
-Monitoring production system with tools like CA-wily introscope and site-confidence
-Providing infrastructure support to Barclaycard international application
-Preparing different statics report
- Guiding new team members
-Tools: HP Service manager, ServiceNow, CA Wily-Introscope, unix.