Umiejętności
Article Creation
Identyfikacja i branding
Ciągłość biznesu
Rozwój działalności
CCNet
Cisco Certified
Coaching
Content Distribution Networks
CRM
E-commerce
Elektronika
Inżynieria
HL7
Zarządzanie usługami IT
Mentoring
MySQL
Networking
New Business Development
Fotowoltaika
PHP
Project Management
Inżynieria Sprzedaży
Bezpieczeństwo
Oprogramowanie
Wirtualizacja
Web Acceleration
Web Caching
Web Development
WebDriver
Windows Server
CDN XL
cdn
Photovoltaic
Fotovoltaico
Business in Poland
Języki
włoski
ojczysty
angielski
biegły
polski
dobry
Doświadczenie zawodowe
Technical Support Enginner
As Technical Support Engineer I am responsible for quickly resolving highly technical issues related to Akamai’s products and infrastructure.
▪ Work to resolve technical issues related to Akamai’s products
▪ In-depth analysis of network method types, HTTP headers, cookies, session ID
▪ HTTP protocol troubleshooting on the level of web server and browser interactions
▪ Executed load and performance tests on customer’s website
▪ Investigation of technical issues involving complex data analysis from
Akamai's distributed network and an in-depth examination of the interaction between Akamai and the customer's origin infrastructure.
▪ Created server side script in PHP in order to reproduce customer’s origin behavior
▪ Work independently to resolve complex technical problems, including
escalation to product and mapping Engineers.
▪ Develop methods and best practices for delivering outstanding service, as well as participate in knowledge sharing through the creation of knowledge base articles
▪ Mentoring new Hires
▪ Work to resolve technical issues related to Akamai’s products
▪ In-depth analysis of network method types, HTTP headers, cookies, session ID
▪ HTTP protocol troubleshooting on the level of web server and browser interactions
▪ Executed load and performance tests on customer’s website
▪ Investigation of technical issues involving complex data analysis from
Akamai's distributed network and an in-depth examination of the interaction between Akamai and the customer's origin infrastructure.
▪ Created server side script in PHP in order to reproduce customer’s origin behavior
▪ Work independently to resolve complex technical problems, including
escalation to product and mapping Engineers.
▪ Develop methods and best practices for delivering outstanding service, as well as participate in knowledge sharing through the creation of knowledge base articles
▪ Mentoring new Hires
Sales Engineer
▪ Performed multiple roles in order to acquire new business
▪ Participated in business negotiations with resellers and customers.
▪ Managed internet sales leads, responding to inquiries in a timely fashion.
▪ Planned and organized sales/marketing campaigns in Italy.
▪ Contributed to the improvement of products and services.
▪ Black Box Software Testing - Software troubleshooting
▪ Participated in business negotiations with resellers and customers.
▪ Managed internet sales leads, responding to inquiries in a timely fashion.
▪ Planned and organized sales/marketing campaigns in Italy.
▪ Contributed to the improvement of products and services.
▪ Black Box Software Testing - Software troubleshooting
Support Engineer/Developer
Navira
▪ Software and hardware installation and post-sale user support.
▪ Designed and implemented network monitoring strategies.
▪ Network and Hardware troubleshooting and Data Integration.
▪ Developed various Windows Desktop Application and firmware for small embedded system
▪ Manual and Automation Testing with Selenium
▪ Designed and implemented network monitoring strategies.
▪ Network and Hardware troubleshooting and Data Integration.
▪ Developed various Windows Desktop Application and firmware for small embedded system
▪ Manual and Automation Testing with Selenium
IT Support /Web Expert
▪ Performed technical presentation to customers, prospects and partners.
▪ Understanding and responding to technical and environmental challenges presented by customers' situations.
▪ Advised and guided customers concerning software features and their usage in different scenario, producing tangible solutions for the end-user.
▪ Software GUI Translation (English/Italian)
▪ SEO
▪ Understanding and responding to technical and environmental challenges presented by customers' situations.
▪ Advised and guided customers concerning software features and their usage in different scenario, producing tangible solutions for the end-user.
▪ Software GUI Translation (English/Italian)
▪ SEO
Szkolenia i kursy
Kursy:
- Designing Solar Photovoltaic Systems - FIPEC
- Engineer Designing Solar Photovoltaic Systems
- Designing Solar Photovoltaic Systems
Certyfikaty:
- CCNET - Interconnecting Cisco Networking Devices
- Electronic Certified Engineer
- CCNA Cisco Certified Network Associate
- National Professional Engineering Exam in Electronic Engineering
- Designing Solar Photovoltaic Systems
- Designing Solar Photovoltaic Systems - FIPEC
- Engineer Designing Solar Photovoltaic Systems
- Designing Solar Photovoltaic Systems
Certyfikaty:
- CCNET - Interconnecting Cisco Networking Devices
- Electronic Certified Engineer
- CCNA Cisco Certified Network Associate
- National Professional Engineering Exam in Electronic Engineering
- Designing Solar Photovoltaic Systems
Edukacja
Specjalizacje
IT - Administracja
Wsparcie techniczne/Helpdesk
Zainteresowania
Guitar, jogging, cooking.