Anna Łuczejko

OtC Team Leader at Accenture
Kraków, małopolskie

Umiejętności

CRM End User Training Google Docs Microsoft Office NetSuite SAP SAP BW SharePoint Transitioning Cash Allocation Finanse SOX Communication skills and good manners Billing Debt Collection UAT testing reporting Accounts Receivables Dispute Management

Języki

angielski
biegły
słowacki
biegły

Doświadczenie zawodowe

Accenture Sp. z o.o.
OTC Team Leader
Managing a team of 6 people; taking care of cash application process and month end close activities; KPIs and SLAs monitoring; risk management; quality assurance; leading huddle meetings; performance appraisal of individuals by giving regular feedback and carrying development conversations; being main point of contact for project’s customer.
Accenture Sp. z o.o.
Senior Accountant
Performing end-to-end OtC activities including: account reconciliation, cash application, collections, dispute management and ad hoc billing; being a subject matter expert in cash application process; preparation and processing of journal entries, participation in month end close activities, cooperation with internal quality assurance team, processing OPEX and MDF claims; training team members; supporting team leader.
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OtC Analyst
IAG GBS Poland
Debt collection; cash application; dispute management; ad hoc billing; monthly reporting; backlog reduction; handling ad hoc queries related to cargo business; hosting regional calls with sales team.
Hewlett Packard Enterprise
Financial Analyst
EMEA part costing analyst role:

Own and operate a set of processes leading to appropriate part valuation. Contribute to input data accuracy in partnership with business and procurement teams. Maintain some master data elements or costing parameters. Control and analyze draft and final costing system output. Partner with Region Finance team to understand their needs and help them anticipating any material P&L impact. Prepare forecast, report actuals, analyze and communicate stock revaluation impacts.

iCOST Super User role:

Be the system expert to educate and support the team; own master data maintenance; be the relay to IT to analyze and resolve system issues; collect needs and drive system improvement in close relationship with team, system Architecture, IT and other partners.
SABMiller Global Business Services Poland
Order to Cash Accountant
Participation in transition of OtC processes to financial center in Cracow as a trainer, procedures preparation, participation in user acceptance testing, training end users in Cracow, credit limit reviews, credit management reporting.
HEINEKEN Kraków
Senior Collection and Disputes Administrator
Participation in transition of OtC processes to financial center in Cracow, dispute management, debt collection for key account customers via phone and e-mail, order management, accounts reconciliation, preparing compensation proposals, daily/weekly/monthly reporting, being a subject matter expert in the team, cooperation with external and internal stakeholders, supporting team leader.
Shell Business Service Centre, Zabierzów
Debt Collection Analyst
Debt collection for key account and non-key account customers via phone and e-mail, order management, overdue and credit limit check, daily/weekly/monthly reporting, preparing reports for KPI purposes, performing SOX control, cooperation with external and internal stakeholders, cooperation with third party collection agencies.

Szkolenia i kursy

Excel in finance
Yellow belt
Advanced debt collection
Advanced customer service

Edukacja

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Filologia słowiańska w specjalności filologia słowacka, magisterskie
Uniwersytet Jagielloński w Krakowie

Specjalizacje

Obsługa klienta
Finanse/Bankowość/Ubezpieczenia

Zainteresowania

Muzyka, film, joga, zumba, kuchnia.