Umiejętności
CRM
End User Training
Google Docs
Microsoft Office
NetSuite
SAP
SAP BW
SharePoint
Transitioning
Cash Allocation
Finanse
SOX
Communication skills and good manners
Billing
Debt Collection
UAT testing
reporting
Accounts Receivables
Dispute Management
Języki
angielski
biegły
słowacki
biegły
Doświadczenie zawodowe
OTC Team Leader
Managing a team of 6 people; taking care of cash application process and month end close activities; KPIs and SLAs monitoring; risk management; quality assurance; leading huddle meetings; performance appraisal of individuals by giving regular feedback and carrying development conversations; being main point of contact for project’s customer.
Senior Accountant
Performing end-to-end OtC activities including: account reconciliation, cash application, collections, dispute management and ad hoc billing; being a subject matter expert in cash application process; preparation and processing of journal entries, participation in month end close activities, cooperation with internal quality assurance team, processing OPEX and MDF claims; training team members; supporting team leader.
Financial Analyst
EMEA part costing analyst role:
Own and operate a set of processes leading to appropriate part valuation. Contribute to input data accuracy in partnership with business and procurement teams. Maintain some master data elements or costing parameters. Control and analyze draft and final costing system output. Partner with Region Finance team to understand their needs and help them anticipating any material P&L impact. Prepare forecast, report actuals, analyze and communicate stock revaluation impacts.
iCOST Super User role:
Be the system expert to educate and support the team; own master data maintenance; be the relay to IT to analyze and resolve system issues; collect needs and drive system improvement in close relationship with team, system Architecture, IT and other partners.
Own and operate a set of processes leading to appropriate part valuation. Contribute to input data accuracy in partnership with business and procurement teams. Maintain some master data elements or costing parameters. Control and analyze draft and final costing system output. Partner with Region Finance team to understand their needs and help them anticipating any material P&L impact. Prepare forecast, report actuals, analyze and communicate stock revaluation impacts.
iCOST Super User role:
Be the system expert to educate and support the team; own master data maintenance; be the relay to IT to analyze and resolve system issues; collect needs and drive system improvement in close relationship with team, system Architecture, IT and other partners.
Senior Collection and Disputes Administrator
Participation in transition of OtC processes to financial center in Cracow, dispute management, debt collection for key account customers via phone and e-mail, order management, accounts reconciliation, preparing compensation proposals, daily/weekly/monthly reporting, being a subject matter expert in the team, cooperation with external and internal stakeholders, supporting team leader.
Debt Collection Analyst
Debt collection for key account and non-key account customers via phone and e-mail, order management, overdue and credit limit check, daily/weekly/monthly reporting, preparing reports for KPI purposes, performing SOX control, cooperation with external and internal stakeholders, cooperation with third party collection agencies.
Szkolenia i kursy
Excel in finance
Yellow belt
Advanced debt collection
Advanced customer service
Yellow belt
Advanced debt collection
Advanced customer service
Edukacja
Specjalizacje
Obsługa klienta
Finanse/Bankowość/Ubezpieczenia
Zainteresowania
Muzyka, film, joga, zumba, kuchnia.