Aleksandra Pikul

• managing and coordinating end-to-end recruitment processes
• planning recruitment activities and campaigns to ensure that business secures the best talents
• analysing trends, patterns and implications of recruitment activity and proactively recommendation of good recruitment practices for Poland
• working closely with other HR team members to consolidate and agree the recruitment strategy and approach
• introducing new sources of acquiring candidates
• building strong relationships with Managers
• negotiation of employment conditions with candidates
• preparing contracts and documents for new hires and leavers
• running onboarding meetings and monitoring probation period of new hires
• monitoring job market and salary trends
• participation in building EB, EVP and candidates experience strategy
• acting as a point of contact for the recruitment agencies and other external companies including negotiation cooperation terms
• organising team building events
• preparing internal reports
• document flow management
• staff travel management
• cooperation with external companies

• managing recruitment projects in area of commercial finance including BPO/SSC: accounting, financial analysis, taxes, controlling, auditing and in the area of financial institutions and accounting/financial centers
• sourcing suitable candidates (networking, direct search, advertising)
• interviewing candidates, analysis of applications and documents
• managing ongoing client relationships
• building long-term relationships with candidates and clients
• building a candidates database

• searching for candidates in the database and other available sources
• preparation of recruitment ads
• selection of applications
• pre-selection of candidates by telephone conversation (in Polish and English)
• use the Direct Search method to contact candidates (in Europe, Asia and North America)
• arranging interviews with candidates
• help with administration tasks

• carry out a range of support activities, customer service duties and administrative tasks
• keying data to the survey and valuation processing systems
• contacting customers, colleagues, surveyors and stakeholders by telephone, using a script when necessary
• dealing with correspondence received via e-mail and fax
• issuing Survey & Valuation reports to clients
• understand the importance of accuracy and meet Service Level Agreement in respect of both the volume and accuracy of work produced
• comply with relevant Operational Risk, Regulatory and Statutory requirements
• identifying issues impacting service and escalate these through appropriate channels for resolution
• pro-actively provide ideas and suggestions to improve the processes
• apply and demonstrate ‘Conduct Risk’ principles in all activities
• record all customers complaints received in line with the Group Complaints Handling Policy