Agnieszka Michalak

• supporting multi-disciplinary team staff to ensure that data quality is maintained at a consistently high level, working directly with partnership organisations to resolve data requirement issues. Working to strict deadlines ensuring presentation is suitable for purpose.

• travelling within the area to provide data quality support to a number of teams/services and their team managers.

• auditing and managing the accuracy and completeness of the client information held on team databases.

• preparing and submitting data reports on a regular basis to team managers, service manager and other departments.

• working with the Information Analyst, monitoring the Team’s performance against implementing changes to processes as required.

• providing and receive complex information and communicate statistical matters / system changes to non-analytical professionals.

• acting as designated IT Trainer for the team providing training and support for new and existing members of staff. Assist with technical and other related IT related issues on a daily basis.

I work as a freelance English to Polish and Polish to English Translation Specialist.

I have been providing first-class services to translation agencies, NGOs, and individuals.

Apart from proofreading and interpreting, being my core competence, I professionally deal with administrative/project assignments.

www.axon-services.co.uk

Acting as a key member of a dynamic team, providing support in administration and finance through:
- Writing marketing materials and engaging in promotion activities
- Developing ideas for the sales and new services.
- Building relationships with keys partners and developing the partnerships further through networking meetings.
- Finding and reaching out to sponsors and donators.
- preparing and submitting applications for funding and fundraising.
- preparing management accounts and compiling relevant information for funding purposes
- managing sales and receipts
- managing the organization’s financial system online (Quickbooks)
- drafting reports and evaluation documents
- preparing relevant documentation and translation in both languages – Polish and English.
- project management - responsible for specific tasks and projects including arts & heritage projects, community projects, education projects (Digbeth First Friday and Creative English Project)
- organizing market stalls to promote the organization
- recruiting new volunteers and employees for relevant projects
- carrying out a variety of tasks covering the organisation of the company to ensure smooth running of the office (organizing documentation, taking care of incoming and outgoing mail & deliveries, orders, volunteer time sheets, payments etc.)

Gaining experience in translation and interpreting as well as in project and event management.

- helping incoming international students in arriving at their accommodation,
- providing guidance to students to help them settle in more easily,
- informing about current University activities and societies,
- assisting in social events promoting home university and cultural integrity of students.

Based in a busy summer resort for families, providing a friendly and helpful service to customers. Working as part of an international team participating in International Student Exchange Programme.
Meeting, greeting and serving customers on the front line.
Assisting in English – Polish translation if required.

- nadzór nad procesem rekrutacji nowych tłumaczy,
- podejmowanie decyzji administracyjnych,
- nadzorowanie marketingu strony,
- tłumaczenie gier komputerowych z języka angielskiego na polski

team leader in marketing department,
updating social media,
organizing material and press releases,
project management (creation of new company's website),
web marketing (SEO activities, Adwords campaigns),
managing recruitment process,
improving work processes,
accounting and administration,
communicating with clients/candidates,

wsparcie kibiców przyjeżdżających na mecze,
promocja usługi mobilnej Euro UEFA Orange

pisanie artykułów w języku angielskim,
dodawanie wpisów do katalogów anglojęzycznych,
przeprowadzanie analiz ze słowami kluczowymi oraz ich monitoring,
tłumaczenie korespondencji mailowych dla działu IT.

wykonywanie tłumaczeń pisemnych z języka angielskiego na język polski i odwrotnie,
prace terminologiczne i leksykograficzne,
tłumaczenie stron internetowych oraz materiałów reklamowych,
tłumaczenie ze słuchu oraz tworzenie napisów do filmów,
redakcja i korekta tekstów za pomocą znaków korektorskich

prowadzenie korespondencji biznesowej z partnerami zagranicznymi,
rekrutacja telefoniczna nowych pracowników (do działu tłumaczeń oraz lektorów),
kontrola nad obiegiem dokumentów w firmie,
współpraca z agencją PR oraz mediami w zakresie przygotowywania kampanii reklamowej nowego produktu,
wykonywanie tłumaczeń pisemnych z języka angielskiego na język polski.

obsługa telefoniczna klientów biorących udział w akcjach marketingowych,
prowadzenie korespondencji mailowej z konsumentami,
budowanie pozytywnego wizerunku firmy podczas kontaktu telefonicznego,
nadzór nad korespondencją reklamacyjną nadsyłaną przez konsumentów.

przeprowadzanie ankiet telefonicznych,
nadzór nad zgłoszeniami do konkursów,
konfekcja materiałów reklamowych,
wprowadzanie danych do systemu.