Agnieszka Kozakowska Acca

• Prepared documentation (Process maps, Risk&Control matrices, Business Requirements etc.) and final architecture of financial processes that would be compliant with statutory and regulatory requirements with the use of LEAN and Six Sigma methodologies,
• Ensured consistency of lean processes so that they could be implemented in all European Aviva entities with minimal differences according to local, group and regulatory requirements as well as in line with Aviva best practices,
• Implemented process management rules and process improvement techniques according with AETOM (Aviva Europe Target Operating Model),
• Ensured compliance of newly constructed process with FRCF methodology (Financial Reporting Control Framework),
• Organized process workshops for different European experts in order to work out universal European approach in financial processes.

• Coordinated the project at BU level: prepared processes documentation emphasizing controls that would prevent from material errors in financial statements, tested controls, managed group process of End User Computing controls etc.,
• Strictly cooperated with PwC project team,
• Responsible for launching Risk Management culture in CU General according to Aviva’s Global Finance Strategy,
• Reported major BU risks to shareholder (Aviva UK) and regulator (KNF).

• Monthly reporting of financial statements, KPIs and other financial information to shareholder in compliance with IFRS,
• Took part in the processes of financial planning, budgeting and forecasting (work with Oracle Financial Analyser),
• Analyzes of internal financial results as well as market information,
• Took part in SOx Pilot project of CU Polska Group (co-ordination of documentation preparation, testing controls of the several processes, 02.2006-07.2006).

• Accounts payable, bank accounting, payments (Direct Credit, bank transfers, issuing cheques), travel & expenses, self-billing, intra-group reconciliation (all performed in SAP),
• GL reconciliations at month end,
• Reported to the financial controller,
• Took part in Quality Control Database project (based on SOx methodology).

• Cooperation of team of 4 people, stabilization of accounts receivable processes (also through Sarbanes-Oxley project),
• Reported the aging of overdues, Service Data (KPIs, BVIs),
• Managed bad debts and write offs (reporting bad debts to Thomson headquarters),
• Daily cooperation with Accenture client (Financial Controller, Sales, Logistics, Service),
• Conducted trainings for other Accenture teams.

• 2-month work-shadowing program in the UK (05-07.2003)
• Collected Cash from UK and Irish customers,
• Managed company’s key accounts (system: SAP),
• Sorted out customers’ claims regarding: price and quantity discrepancies, Advertising & Promotion issues, raising credit notes,
• Cash allocation,
• Prepared overdue reports,
• Managed to collect GBP 300 k of overdue issued within 4 months.