Agnieszka Iwanicka

Upskilling Partner
Wrocław, dolnośląskie

Doświadczenie zawodowe

IBM Global Services Delivery Centre Polska
Upskilling Partner
• Building upskilling strategy in DC Poland to assure well-planned upskilling pipeline as a response for incoming demands
• Applying understanding of client business strategy by usage of deep expertise & leveraging best practices to design, develop & deliver resourcing solutions
• Implementing & managing of Upskilling Module tool in the organisation (talent management data base)
• Driving the process of creating structured learning plans per each technology & implementing them to the upskilling tool
• Creating upskilling opportunities for employees (identifying skills gaps, designing & developing training programs)
• Integrating Workforce Management (RDM) & Recruitment solutions to assure satisfying pipeline to meet future demands on time
• Cooperating with the management (Upline as well as first line), Workforce Management (RDM) Team, Education Team, Recruitment Team in order to meet upskilling expectations
• Focusing on customer service by handling all education customer requests in a professional manner
• Building & driving local Career Path Community
IBM Global Services Delivery Centre Polska
DC Poland Master Blue Program Lead
- Understanding training department and applying understanding to assigned projects and activities
- Defining task plan, tracking and reporting on progress, developing and delivering solution on time and within budget
- Identifying, estimating and presenting cost, scheduling and risk mitigation
- Working and negotiating effectively with other team members to define team objectives, guiding and influencing others to accomplish objectives
- Project coordination including budgetary responsibility for medium to large projects
IBM Global Services Delivery Centre Polska
Education Specialist
- Preparing educational plans based on available budget and department’s needs (cooperation with managers and internal education focal points)
- Realization of planned courses and certifications (processing orders)
- Monitoring realization of planned education
- Processing of required approvals
- Preparing monthly education reports and statistics
- Additional education statistic on manager request
- Loyalty agreement process coordination