Affoune Farid El Atrache

Customer client service
Wrocław, dolnośląskie

Umiejętności

Obsługa klienta French Internet Explorer SAP MS Windows Pakiet MS Offfice Good communication skills, adaptable ,organized ,quick learner, strong interpers Good communication skills and ability to work in the team Skype for Business

Języki

arabski
ojczysty
francuski
biegły
angielski
dobry
polski
dobry

Doświadczenie zawodowe

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Direct seller of products
BioMarket France
• Direct selling
• Talking and establishing contact with potential clients
• Promoting and selling products to existing and prospective customers
• Establishing, developing and maintaining positive business and customer relationships
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Cashier
Bookstore Dahoune relizane
• Handling cash, credit or check transactions with customers
• Scanning goods and collect payments
• Ensuring pricing is correct
• Resolving customer complaints, guiding them and providing relevant information
• Pleasantly dealing with customers to ensure satisfaction
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Customer service assistant
Algerie Telecom
Helping clients to solve their problems and dealing with their complaints
Troubleshooting and diagnosing phone-related problems, implementing corrective actions in order to solve customers’ problems
First contact with the customer for the order processing and follow up during the entire process until delivery,
Helping the customer as much as possible with his/her questions,
Rescheduling and giving updates on orders,
Organizing and following up on shipments,
Resolving customer order or delivery issues and driving customer satisfaction,
Evaluating and improving performance based on service levels
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Accounting Assistant
Sadji Ltd Relizane
Analyzing daily receivable reports
Assisting the main accountant in conducting financial activities
Taking part in audit-related activities

Projekty

Mobilis
Customer Service Assistant
Zakres obowiązków
First contact with the customer for the order processing and follow up during the entire process until delivery,
Helping the customer as much as possible with his/her questions,
Rescheduling and giving updates on orders,
Organizing and following up on shipments,
Resolving customer order or delivery issues and driving customer satisfaction,
Evaluating and improving performance based on service levels and
Al watania insurance
Accounting Assistant
Zakres obowiązków
Providing customer phone support
Helping clients to solve their problems and dealing with their complaints
Troubleshooting and diagnosing phone-related problems, implementing corrective actions in order to solve customers’ problems

Szkolenia i kursy

management , finance ,accounting, marketing

Edukacja

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economy, zawodowe
University Mustapha Istambouli Mascara Algeria

Specjalizacje

IT - Administracja
Wsparcie techniczne/Helpdesk
Obsługa klienta
Kasjerzy
Obsługa klienta
Usługi profesjonalne
Ubezpieczenia
Ubezpieczenia majątkowe

Zainteresowania

sport, music, travelling, documentary films

Inne

driver Licence : B