Umiejętności
Obsługa klienta
French
Internet Explorer
SAP
MS Windows
Pakiet MS Offfice
Good communication skills, adaptable ,organized ,quick learner, strong interpers
Good communication skills and ability to work in the team
Skype for Business
Języki
arabski
ojczysty
francuski
biegły
angielski
dobry
polski
dobry
Doświadczenie zawodowe
Customer service assistant
Algerie Telecom
Helping clients to solve their problems and dealing with their complaints
Troubleshooting and diagnosing phone-related problems, implementing corrective actions in order to solve customers’ problems
First contact with the customer for the order processing and follow up during the entire process until delivery,
Helping the customer as much as possible with his/her questions,
Rescheduling and giving updates on orders,
Organizing and following up on shipments,
Resolving customer order or delivery issues and driving customer satisfaction,
Evaluating and improving performance based on service levels
Troubleshooting and diagnosing phone-related problems, implementing corrective actions in order to solve customers’ problems
First contact with the customer for the order processing and follow up during the entire process until delivery,
Helping the customer as much as possible with his/her questions,
Rescheduling and giving updates on orders,
Organizing and following up on shipments,
Resolving customer order or delivery issues and driving customer satisfaction,
Evaluating and improving performance based on service levels
Projekty
Mobilis
Helping the customer as much as possible with his/her questions,
Rescheduling and giving updates on orders,
Organizing and following up on shipments,
Resolving customer order or delivery issues and driving customer satisfaction,
Evaluating and improving performance based on service levels and
Customer Service Assistant
Zakres obowiązków
First contact with the customer for the order processing and follow up during the entire process until delivery,Helping the customer as much as possible with his/her questions,
Rescheduling and giving updates on orders,
Organizing and following up on shipments,
Resolving customer order or delivery issues and driving customer satisfaction,
Evaluating and improving performance based on service levels and
Szkolenia i kursy
management , finance ,accounting, marketing
Specjalizacje
IT - Administracja
Wsparcie techniczne/Helpdesk
Obsługa klienta
Kasjerzy
Obsługa klienta
Usługi profesjonalne
Ubezpieczenia
Ubezpieczenia majątkowe
Zainteresowania
sport, music, travelling, documentary films
Inne
driver Licence : B