Tomasz Kuliński

Salesforce.com, Scrum, CRM

Keywords:
CRM, Visual Elk, SFDC Salesforce, ITIL, ISTQB, Quality Center, QTP Quick Test, JIRA, SQL, Perl, VBScript, Agile Project Management, Quality Control / Testing, Scrum

Release Management – general theoretical and practical knowledge of release creation, completion and finalization with all necessary tasks that have to be performed for the successful software release

Quality Assurance - analysing requirements, preparing and executing system and integration tests, assuring application availability, correcting data base issues, measuring performance, updating documentation

WEBSPHERE APPLICATION SERVER UPGRADE ASSESSMENT – supporting project team in all aspects of upgrade analysis, collecting and completing necessary data, verifying upgrade procedures and standards, identifying risks, and migration dependencies.

Minimizing risk through software quality assurance,
performing tests: system tests, functional, integration, non-functional, performance. Reporting encountered issues, improving techniques for testing, cooperating with software development department and preparing test environments.

Management Section of operation: supporting members, reporting, taking care of technical equipment, diagnosing and troubleshooting of hardware and software problems, implementing new solutions, installing and configuring devices, and contacting with suppliers.

Providing technical assistance for Neostrada service - Internet access, configuration, problem solving, assisting the customer by the phone.