Rédha Aroussi

Serious hard-worker managing hard tasks computer skills
Wrocław, dolnośląskie

Umiejętności

Dropbox IT Hardware Support IT Operations Networking SAP Ticketing Systems Jezyk Angielski - biegly Computer Skills Word, Excel, PowerPoint Microsoft Azure Google Cloud Platform Fluent French Pakiet Ms Offiice Windows System Help Desk IT / Support IT Skype for Business

Języki

francuski
ojczysty
angielski
biegły
arabski
biegły
polski
podstawowy

Doświadczenie zawodowe

Volvo IT Poland
Senior it analyst with French
help desk support
handling e-mails/calls
remote assistance
customer care
active-directory
Windows 7/10
customer care
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Technical Manager
LA BOUSSOLE DZ
Ensure standard operating procedures and project guidelines are in place
Task allocation and performance evaluation of team members
Project scheduling and resource management.
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Senior Sales Manager
EF market solutions
customer manager, and business manager.
MS office
Sales assistant
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IT Administrator
EFennec
IT support
Data folder and security
Data base
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customer service specialist
Web help
taking care of the customer's needs by providing and delivering professional, helpful, high-quality service and assistance before, during, and after the customer's requirements are met.
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IT Support Analyst
Condor Algeria
acts as primary interface to the computing services customers that are supported by the information technology and resources department to effect real time problem analysis and resolutions.
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IT Support
SD BOX
installing and configuring computer systems, diagnosing hardware and software faults and solve technical and applications problems and sometimes fixing network issues

Projekty

EFENNEC

Szkolenia i kursy

Microsoft Windows
maintenance hardware and software
MS dos
CMD
Bios system
ITIL essential
Data protection

Edukacja

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Université des Sciences et de la Technologie 'Houari Boumediène', magisterskie
university of algiers
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Customs declarant, zawodowe
Escoma
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Information technology hardware / software, zawodowe
Le repère
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Baccalaureate with foreign languages, licencjackie
high school El Idrissi Algiers

Specjalizacje

Call Center
Zarządzanie Call Center
Internet/e-Commerce/Nowe media
Media społecznościowe
IT - Administracja
Wsparcie techniczne/Helpdesk
Obsługa klienta
IT/Telekomunikacja
Sprzedaż
Marketing/Reklama/Media

Zainteresowania

• Traveling
• Reading books
• Photography
• Football
• Inter-culturale meeting

Organizacje

An IT support hardware/software with 6 years’ experience working within customer services and IT helpdesk. hard worker
possess strong interpersonal and communications skills. Tasked to provide the highest standards of
customer service in terms of solving IT problems connected to hardware, software and
telecommunication.

Inne

Driving license category B