Monika Zachariasiewicz

• Entering of financial data in accordance to international accounting standards and internal company policies,
• Month closing procedures, AP/GL account reconciliation,
• Creation of monthly and specific financial reports for AP process, calculation of efficiency indicators,
• Complex client’s query resolution during weekly teleconference meetings with EMEA
markets,
• Team Lead backup
• Knowledge transfer process from Krakow IBM Branch to Manila Philippines IBM Delivery Center. Staff training and coordinating their work.

• Insert, update, and care of the highest quality data system for suppliers, customers,
products, distributors,
• Cooperation with internal clients (international and Polish),
• Process data of travel and expenses,
• Support for the creation of settlements and the creation of workers' monthly reports,
• Audit of travel and expenses,
• Problem solving, preparing periodic reports, perform accounting controls,
• Participate in the creation process from the beginning, writing of procedures in English,
development and testing.

• Managing with receivables of customers from whole World but mainly from United
Kingdom and Ireland,
• High volume telephone collections to ensure all payments received by required date,
issuing of standard reminders and reducing aging by maximising cash collection,
• Directing cash application through remittance advise and statements through internal Finance department,
• Regular liaise with Sales Team and Credit Control to assist in resolving client issues/
maintain relationships while minimizing risk,
• Handling disputes, validating and then investigating them using various systems. Keeping an accurate track on dispute progression/notification/escalation. Advising customers of progression and outcome of investigation of disputes. Ensuring correspondence, payment arrangements, pre-legal action and credit policy are all actioned in accordance with documented procedures,
• Weekly reporting of statistics,
• Working to achieve monthly and quarterly targets, both individual and team based