Marta Sabat

I am responsible for Coordination of Talent Acquisition across Europe, Middle East and Africa

Avaya is a leading global provider of next-generation business collaboration and communications solutions, providing unified communications, real-time video collaboration, contact center, networking and related services to companies of all sizes around the world.
Avaya helps our customers bring people together with the right information at the right time in the right context, enabling business users to improve their efficiency and quickly solve critical business challenges.

* Providing outstanding 5 star customer service, which exceeds the passenger`s expectations.
* Performing with calmness and professional manners in stressful and challenging working environment as a part of multicultural team (110 different nationalities).
* Contributing to the improvement of the provided services by writing feedback to Customer Experience department.
* Enthusiastically supporting, working as a team with others colleagues and guiding/ assisting the economy class teammates.
* Maintaining Qatar Airways high level of safety standards on-board the aircraft for the safety of passengers and employees.
* Additionally promoted to a role of Galley (F&B) Manager:
- In charge of the food & beverages management in first &business class.
- Organizing the service- flow under limited time, monitoring guest satisfaction and providing feedback via report writing.

* Managing and developing the procedures associated with delivering stock from domestic suppliers (UK + Europe) into distribution centers.
* Efficient cooperation with other departments: (merchandising/buying/allocation).
* Responsible for balance between adequate stock cover and the physical receipt capabilities of the distribution network.
* Preparing purchased goods status report for cooperating departments and higher management.
* Training and delegating tasks to other staff members.
* Customers (suppliers) communicative service: dealing with complaints and providing needed support.
* Work to tight deadlines under the pressure.
* `Get in shape` – support company`s objectives and always be `happy to help`.

* Reporting to Food and Beverage Manager.
* Responsible for planning, organizing, controlling and evaluating the operations of restaurants, bar and conference & banqueting.
* Providing an efficient and courteous service so that customer expectations were exceeded.
* Training & allocating duties to staff, preparing weekly rotas, maintaining high quality standards in the F & B department of the hotel.
* Developing new ideas in the department, up selling, menu compiling, weekly specials, etc.
* Involved in financial planning (stock counting, calculating the total food and beverage cost for the month).