пропозиції роботи
Łukasz Drozdowski
System Implementation Manager in Financial Systems&Projects Bureau
Gdańsk,
pomorskie
Dołącz do GoldenLine i obejrzyj pełny profil tego użytkownika
Zobacz pełny profil
Umiejętności
Coaching
Project Management
Train Employees
Change Menagement - Zarządzanie zmianą
Team Management & People Management
Customer orientation
Excellent communication and team work
working knowledge of elearning authoring tools
Języki
polski
ojczysty
angielski
biegły
hiszpański
podstawowy
rosyjski
podstawowy
Doświadczenie zawodowe
System Implementation Manager in Financial Systems & Projects Bureau (Finance Division)
Responsibilities:
- conducting change request and regression tests of banking systems
- assessing new product implementation requests and system changes
- preparing materials and conducting regular meetings (reviews of projects status)
- participating in various projects of the Finance Division as a system and product expert
- providing solutions for system and product issues reported from other bank units
- conducting change request and regression tests of banking systems
- assessing new product implementation requests and system changes
- preparing materials and conducting regular meetings (reviews of projects status)
- participating in various projects of the Finance Division as a system and product expert
- providing solutions for system and product issues reported from other bank units
Training and Development Specialist (Operations Division)
Responsibilities:
- analyzing and defining training needs and priorities
- creating and developing packages for new hires and existing employees
- conducting training sessions covering specified areas such as company, products, sales, quality&process issues and interpersonal skills
- measuring the effectiveness of the trainings and satisfaction of delegates
- preparing reports from trainings (structured feedback to line manager and input to support employee future performance)
- preparing e-learning trainings, knowledge tests, tutorials and other materials for the training platform
Achievements:
- awards (Above&Beyond) for outstanding trainings results - especially in significant projects - e.g. during the relocation of corporate customer service,
- creation and implementation of a new customer service training program in English language - very highly evaluated by managers
- preparation and conduction of trainings for the "Development Academy" - special development program for all employees of the bank
- analyzing and defining training needs and priorities
- creating and developing packages for new hires and existing employees
- conducting training sessions covering specified areas such as company, products, sales, quality&process issues and interpersonal skills
- measuring the effectiveness of the trainings and satisfaction of delegates
- preparing reports from trainings (structured feedback to line manager and input to support employee future performance)
- preparing e-learning trainings, knowledge tests, tutorials and other materials for the training platform
Achievements:
- awards (Above&Beyond) for outstanding trainings results - especially in significant projects - e.g. during the relocation of corporate customer service,
- creation and implementation of a new customer service training program in English language - very highly evaluated by managers
- preparation and conduction of trainings for the "Development Academy" - special development program for all employees of the bank
Teacher of Psychology
Cosinus - post-secondary school for adults
Responsibilities:
- delivering inspirational lessons at the psychology course (e.g. Experimental, Cognitive, Social, Personality, Developmental Psychology)
- monitoring and assessing students achievements and progress in accordance
with arrangements agreed within the faculty
- delivering inspirational lessons at the psychology course (e.g. Experimental, Cognitive, Social, Personality, Developmental Psychology)
- monitoring and assessing students achievements and progress in accordance
with arrangements agreed within the faculty
Senior Specialist in Call Center for individual and business customers (Operations Division)
Responsibilities:
- participation in various project e.g. building requirements for a new Interactive Voice Response (IVR) System
- conducting onboarding trainings as well as supporting experienced workers
- both financial and technical service for individual and business customers
- taking part in building new processes and acceptance of the procedures before their implementation
- participation in various project e.g. building requirements for a new Interactive Voice Response (IVR) System
- conducting onboarding trainings as well as supporting experienced workers
- both financial and technical service for individual and business customers
- taking part in building new processes and acceptance of the procedures before their implementation
Teacher of Psychology
TEB Edukacja SA - post-secondary school for adults
Responsibilities:
- creating and conducting the innovative psychological course "Establishing and maintaining relationships"
- creating and conducting the innovative psychological course "Establishing and maintaining relationships"
Psychologist
Crisis Intervention Centre (CIK) in Gdańsk
- interventions and psychological support for people with different problems - telephone duty as well as individual meetings (work on weekends)
Szkolenia i kursy
"Train the Trainers", High5 Training Group
"Communication and teamwork", New Motivations Training Group
"Trainer - the leader and inspirer of the group ", High5 Training Group
"Microsoft Excel - advanced level" Combidata
"Communication and teamwork", New Motivations Training Group
"Trainer - the leader and inspirer of the group ", High5 Training Group
"Microsoft Excel - advanced level" Combidata
Edukacja
Academy of the Development of Training and Coaching Abilities, studia podyplomowe
SWPS (School of Social Psychology)
Department of Social Science - Faculty of Psychology, magisterskie
University of Gdansk
Specjalizacje
Bankowość
Bankowość korporacyjna/SME
Edukacja/Szkolenia
Uczelnie
Human Resources/Zasoby ludzkie
Szkolenia/Rozwój
Organizacje
Polish Association of Students and Graduates of Psychology (PSSiAP) - Gdansk branch: KNP ANIMA:
- cooperation with Gdansk Kinoplex and film distributor - Gutek Film - coordination of the "Psychowibracje w kinie" (January 2005 - February 2008)
-organization of conferences, workshops, trainings, international exchanges, cooperation with other institutions to promote psychological knowledge
Crisis Intervention Centre in Gdansk
- During the voluntary co-organization of summer day camps for children from the district of New Port (July-August 2007), as well as therapeutic meetings (October-December 2007)
- cooperation with Gdansk Kinoplex and film distributor - Gutek Film - coordination of the "Psychowibracje w kinie" (January 2005 - February 2008)
-organization of conferences, workshops, trainings, international exchanges, cooperation with other institutions to promote psychological knowledge
Crisis Intervention Centre in Gdansk
- During the voluntary co-organization of summer day camps for children from the district of New Port (July-August 2007), as well as therapeutic meetings (October-December 2007)
Grupy
Szkoła Wyższa Psychologii Społecznej
Szkoła Wyższa Psychologii Społecznej powstała w 1996 r. Wysokie miejsca rankingowe i oceny najbardziej prestiżowych instytucji w Polsce.
Uniwersytet Gdański
Studia na Uniwersytecie Gdańskim to konkurencyjność na rynku pracy. Pożądane wśród pracodawców kierunki studiów, praktyczne umiejętności dzięki nowoczesnym pracowniom oraz stażom.
ABY ZYSKAĆ W 48 GODZIN
Bezpłatne, Gratisy, Rabaty, Zniżki, Promocje, Bonusy, Wyprzedaże, Vouchery, Wejściówki. Zakupy grupowe ze zniżką. Zyskaj klientów w 48 godzin.
e-Banking : Bankowość elektroniczna i internetowa
Grupa ludzi zajmujących się ogólnie pojętym rozumieniem bankowości elektronicznej.
Freelancity.pl
Freelancity.pl
to innowacyjny portal społecznościowy dla profesjonalistów różnych branż, oferujący zaawansowane funkcje zarządzania projektami, służące do pozyskiwania wysokiej klasy specjalistów.
W
METRUM Warsztaty i Doradztwo Psychologiczne
Ogólnopolska Szkoła Trenerów, Polska Szkoła Coachingu, Superwizja, Baza Narzędzi, Warsztaty wymiany doświadczeń, i wiele innych
MICE
MICE – Meetings (spotkania), Incentive (wyjazdy motywacyjne), Conferences (Konferencje), Events (Wydarzenia.
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