Joanna Aksamit

• Migrations of the process reconciliations from Moscow to the SBSC Cracow,
• Reconciliations of vendor’s and down payment accounts balances and explanation of potential discrepancies,
• Processing (parking/posting) of several types invoices; with and without purchase order, Global Payment Request Forms,
• Booking of employee expenses,
• Processing ERS,
• Monitoring and reporting of parked/blocked items,
• Handling suppliers and stakeholders queries and requests,
• CEE countries processing back up

• Administration of customer care services,
• Processing sales order,
• Servicing document request,
• Administration technical produkt services,
• Service bill-to-cash enquiries,
• Analyzing customer disputes,
• Supporting customer access,
• Managing customer feedback and issue,
• Managing new business calls,
• Processing miscellaneous charges/credits,
• Update orders with manual pricing