пропозиції роботи
Honorata Broniarz
Senior Domain Delivery Manager, Infosys BPO
Łódź,
łódzkie
Dołącz do GoldenLine i obejrzyj pełny profil tej użytkowniczki
Zobacz pełny profil
Umiejętności
Zarządzanie
Prawo jazdy kat B
Zarządzanie operacyjne
Budowanie zepołu
Języki
polski
ojczysty
angielski
biegły
niemiecki
biegły
hiszpański
dobry
Doświadczenie zawodowe
SBU Manager
• Transition of customers’ F&A service from external provider into ACS including due deliigence phase
• Supporting of shoring of one of the processed to India
• Managing relationship with customer, assuring that all customer expectations, which vary for every one of them, are well addressed and defined in order to achieve high level of customer satisfaction
• Deploying ABC methodology in one of the processes
• Supporting of shoring of one of the processed to India
• Managing relationship with customer, assuring that all customer expectations, which vary for every one of them, are well addressed and defined in order to achieve high level of customer satisfaction
• Deploying ABC methodology in one of the processes
Service Operations Manager
• Managing inetrnal and commercial accounts
• Hiring and leading team of over 100 people in order to deliver commitments to customer at the highest possible quality level
• Managing Transition of IT Service Desks from customer affiliates and internal Fujitsu branches in Europe
• Managing relationship with customer, assuring that all customer expectations, which vary for every one of them, are well addressed and defined in order to achieve high level of customer satisfaction
• Setting all necessary measurements in place so that customer expectation could be met.
• Managing and integrating (in accordance with customer requirements) transitioned desks
• Deploying and executing lean programme for all transitioned and managed accounts
• Seting up brand new Global Delivery Centre in Łódź
• Conducting training analysis and deploying training strategy for the Centre
• Hiring and leading team of over 100 people in order to deliver commitments to customer at the highest possible quality level
• Managing Transition of IT Service Desks from customer affiliates and internal Fujitsu branches in Europe
• Managing relationship with customer, assuring that all customer expectations, which vary for every one of them, are well addressed and defined in order to achieve high level of customer satisfaction
• Setting all necessary measurements in place so that customer expectation could be met.
• Managing and integrating (in accordance with customer requirements) transitioned desks
• Deploying and executing lean programme for all transitioned and managed accounts
• Seting up brand new Global Delivery Centre in Łódź
• Conducting training analysis and deploying training strategy for the Centre
Operations Manager
• Managing one of commercial accounts
• Hiring and leading team of over 50 people in order to deliver commitments to customer at the highest possible quality level
• Transition of Accounting services from customer affiliates in 10 EMEA countries
• Managing relationship with customer, assuring that all customer expectations, which vary for every one of them, are well addressed and defined in order to achieve high level of customer satisfaction (thanks to this we have managed not only to avoid any escalations but received numerous positive feedback)
• Setting all necessary measurements in place so that customer expectation could be met.
• Managing and integrating (in accordance with customer requirements) transitioned F&A processes including Accounts Payable, Accounts Recievable and General Ledger Accounting and CRC
• Preparing and executing budget.
• Hiring and leading team of over 50 people in order to deliver commitments to customer at the highest possible quality level
• Transition of Accounting services from customer affiliates in 10 EMEA countries
• Managing relationship with customer, assuring that all customer expectations, which vary for every one of them, are well addressed and defined in order to achieve high level of customer satisfaction (thanks to this we have managed not only to avoid any escalations but received numerous positive feedback)
• Setting all necessary measurements in place so that customer expectation could be met.
• Managing and integrating (in accordance with customer requirements) transitioned F&A processes including Accounts Payable, Accounts Recievable and General Ledger Accounting and CRC
• Preparing and executing budget.
usługodawca
wystawiono
Ciężko jest streścić w kilku słowach tyle superlatyw... Świetny Pani manager cechująca się niesamowitym zaangażowaniem i odpowiedzialnością. Osoba odważna, potrafiąca ocenić ryzyko, charakteryzująca się umiejętnością szerokokątnego i wielopłaszczyznowego spojrzenia na każde zagadnienie. Jedna z niewielu osób na świecie, za które ręczę głową - a o takie rekomendacje dzisiaj najtrudniej.
Supervisor
• Managing one of HP’s account
• Transition of Travel Reimbursement process for over 40 German external customers (70 entities) of HP from office in Frankfurt/Main.
• Managing relationship with customer, assuring that all customer expectations, which vary for every one of them, are well addressed and defined in order to achieve high level of customer satisfaction (thanks to this we have managed not only to avoid any escalations but received numerous positive feedback)
• Setting all necessary measurements in place so that customer expectation could be met.
• Managing and integrating (in accordance with customer requirements) three transitioned processes: scanning, travel expense reimbursement and CRC
• Leading team of 10 people in order to deliver commitments to customer at the highest possible quality level
• Preparing and executing budget.
• Transition of Travel Reimbursement process for over 40 German external customers (70 entities) of HP from office in Frankfurt/Main.
• Managing relationship with customer, assuring that all customer expectations, which vary for every one of them, are well addressed and defined in order to achieve high level of customer satisfaction (thanks to this we have managed not only to avoid any escalations but received numerous positive feedback)
• Setting all necessary measurements in place so that customer expectation could be met.
• Managing and integrating (in accordance with customer requirements) three transitioned processes: scanning, travel expense reimbursement and CRC
• Leading team of 10 people in order to deliver commitments to customer at the highest possible quality level
• Preparing and executing budget.
Commercial Costs Analyst
GE Consumer&Industrial EMEA HQ
• Analysis and control of base and variable commercial costs on EMEA level
• Preparing Budget for Commercial Departments
• Financial support for sales and other commercial departments
• Updating internet based sales tool
• Integration of reporting systems between two joined GE businesses
• Preparing Budget for Commercial Departments
• Financial support for sales and other commercial departments
• Updating internet based sales tool
• Integration of reporting systems between two joined GE businesses
AP Specialist
• Posting documents into SAP
• Managing relationship with suppliers and employees of GE
• Executing payments,
• Accounts reconciliation,
• Verifying travel expenses of GE employees,
• Various reports, calculations and statistics preparation
• Preparing account reconciliations
• Managing relationship with suppliers and employees of GE
• Executing payments,
• Accounts reconciliation,
• Verifying travel expenses of GE employees,
• Various reports, calculations and statistics preparation
• Preparing account reconciliations
Intern
• Preparation of Federal and State Tax Returns for inpatriates and expatriates,
• Preparation of miscellaneous Tax Calculations and related Excel Spreadsheets,
• Updating internet based Data Base
• Preparing of miscellaneous calculations and documentation
• Preparation of miscellaneous Tax Calculations and related Excel Spreadsheets,
• Updating internet based Data Base
• Preparing of miscellaneous calculations and documentation
Edukacja
Zarządzanie i Marketing, magisterskie
Społeczna Wyższa Szkoła Przedsiębiorczości i Zarządzania w Łodzi
Zarządzanie i Marketing, licencjackie
Społeczna Wyższa Szkoła Przedsiębiorczości i Zarządzania w Łodzi
Specjalizacje
IT - Administracja
Zarządzanie usługami
Organizacje
AIESEC
Organizing Conferences, presenting and raising internships, assistance in arranging formalities connected with employing foreign students as trainees and building relations with companies cooperating with AIESEC, training and developing other members
Organizing Conferences, presenting and raising internships, assistance in arranging formalities connected with employing foreign students as trainees and building relations with companies cooperating with AIESEC, training and developing other members
Grupy
Design
czyli grafika komputerowa szeroko pojęta. Grupa dla wszysktich webdesignerów, operatorów DTP, projektantów.
Dodatkowa praca
Masz pracę, ale chcesz dorobić? Dobrze trafiłeś! :o) Dodatkowa praca czeka na Ciebie.
FUNDACJA SPORTOWCY DZIECIOM
www.sportowcydzieciom.pl
https://www.facebook.com/FundacjaSportowcyDzieciom
FUNDACJA SPORTOWCY DZIECIOM - Celami Fundacji jest podejmowanie i prowadzenie działalności, pożytku publicznego, oraz s
Fundusze inwestycyjne
Dla osób zainteresowanych funduszami inwestycyjnymi.
Rynek TFI rozwija się bardzo dynamicznie. Nasza grupa ma pomóc w odnalezieniu się na tym rynku.
Grafika komputerowa
zapraszam wszystkich którzy interesują się grafiką, szkolą i wniej pracują, bardzo mnie to interesuje i mam zamiar, coś ruszyć . w tej dziedzinie
