Grzegorz Dudziec

First point of contact for business clients helping them define their requirements and connect with appropriate engineers and support, acting as a bridge between technical specialists and business.
- Handling environment and security management, risk assessment, security remediation and change management.
- Planning and supervision of work on IT and business projects.
- Identifying appropriate business and technical solutions to resolve issues, acting as escalation point, handling cost reporting, SLA reporting, management, and optimization.
- Supervising supplier and internal teams performance trying to ensure agreed timelines are kept, making sure valid concerns are quickly escalated and treated with appropriate attention.

- Database department lead and deputy IT manager
- Planning and managing projects related to databases and their infrastructure.
- Preparing documentation and solution architecture
- Managing system monitoring
- Database and system administration (Oracle, MS SQL, MySQL on Solaris, Linux and Windows Servers) both local and Azure based.
- VMware environment administration and management
- ADAI (Avaloq Database Automatisation & Integration) administration
- Also acting as an Infosec Officer, assessing risks and planning their remediation

Providing Oracle, MySQL and MS databases related support and consulting for clients (mostly TELCO sector) in various projects. Selected responsibilities:
- Planning and supervision of work
- Administration of projects in progress
- Providing quality solutions to projects
- Implementation of projects according to schedules
- Preparing documentation and solution architecture
- Coordinating work with respective client teams

- Maintaining the database layer for production and test environments (on Solaris, AIX, Windows platforms)
- Configuration of databases for test and production environments
- Increasing the security of environments and ensuring their high availability and performance
- Change implementation on maintained environments in accordance with the Release & Change management schedule

- Administration of Oracle Databases on Red Hat Enterprise Linux and IBM AIX
- Installation and configuration of Oracle Enterprise Manager Grid Control 11.1
- System monitoring using Oracle Grid Control, Quest Toad, Spotlight also ASH and Statspack reports analysis
- Installation, update, cloning and migration of databases
- RMAN backup and recovery
- Cooperation with external and internal IT service providers
- Providing support for developers and users
- Remote maintenance on 24/7 on-call support
- Database Tuning
- Participation in the development of operational procedures and contingency plans

- Solving problems related to Oracle databases
- Managing and solving problems related to systems and applications used within the company
- Providing support for developers and users
- Maintaining contact and cooperating with service providers
- 1 year as a Team Lead

Typical tasks associated with IT support and service of equipment used in the company, additionally managing SQL databases.

Typowe zadania związane ze wsparciem IT i serwisowaniem sprzętu używanego w firmie, dodatkowo zarządzanie bazami SQL.