Filip Mateja

• Technical support for Hotel TVs, Large Format Displays, Video Walls, Cloud Displays, special B2B products (hardware and software) for sales department all over the Europe, Africa and CIS countries.
• Support for Conferences, Fairs, Road Shows, Exhibitions (e.g. ISE, IFA, IBC) – installation, setup, trainings, booth hosting etc.
• Experience with conducting trainings for Partners and End Customers
• Solving customer B2B technical inquiries
• Consultancy of IT/AV systems in the field of visual displays (main focus on Hospitality Displays)
• Technical expertise in the fields of AV and IT integrations for large B2B customers
• Participation in software and solutions commercialization process
• Gathering Requirements for a tenders (SIWZ)
• Gathering knowledge of Visual Displays (main focus on Hospitality Market) and Digital Signage market
• Video Tutorials preparation: https://www.youtube.com/user/SamsungEDO

• Defect tracking and verifying defect fixes
• Giving mandatory information of a defect to developers in order to fix it
• Executing the Test Cases
• Communication with the Test Leader/Test Manager

• Installation of IP network equipment in the International Broadcast Centre
• Activities associated with retention of the installed equipment for the project (management, diagnostics, reconfiguration)
• Technical assistance for guests of the Event

• Including new subscribers to the telecommunications network
• Configuration of devices for telecommunications services
• Implementation of Internet access services
• Acquainted with the methods of implementation of IPTV services and VOD and the process of maintaining telecommunications services