Daniel Błachut
Customer Service Manager
Warszawa,
mazowieckie
Umiejętności
ANSI C
Cisco Networking
Electronic Circuit Design
Git
Linux
Mikrotik
Nagios
Novell Netware
Project Management
Riverbed
StarUML
Visual Studio
WSDL
GPS navigation software
Enterprise Architect
CCNA Security
podstawy Java
Oracle SQL
Certyfikat ITIL v3
WinApi
VHDL - poziom podstawowy
UML 2.0
TDD (Test Driven Development)
Znajomość zagadnień GSM, UMTS, LTE
Assembly
Wireless Networks
NetBeans, Eclipse
C# podstawy
Fortinet Technologies
Professional Customer Service
Selenium IDE / RC / WebDriver
Języki
polski
ojczysty
angielski
dobry
francuski
podstawowy
niemiecki
podstawowy
Doświadczenie zawodowe
Customer Service Manager
Customer Service Manager / Project Manager
I am delegated to our Client where I am responsible for Service management of its projects, and also:
End to End testing, Quality Commissioning, Reporting, Failure escalation, Changes in the customer's network, Supervision of the delivery of services, Administration of the Network Accelerators, Coordinating troubleshooting, Reviewing contracts, Project Management
I am delegated to our Client where I am responsible for Service management of its projects, and also:
End to End testing, Quality Commissioning, Reporting, Failure escalation, Changes in the customer's network, Supervision of the delivery of services, Administration of the Network Accelerators, Coordinating troubleshooting, Reviewing contracts, Project Management
Administrator IT / Customer Service Manager
I was delegated to our Client where I was responsible for Service management of its projects, and also:
End to End testing, Quality Commissioning, Reporting, Failure escalation, Changes in the customer's network, Supervision of the delivery of services, Administration of the Network Accelerators, Coordinating troubleshooting, Reviewing contracts, Project Management
End to End testing, Quality Commissioning, Reporting, Failure escalation, Changes in the customer's network, Supervision of the delivery of services, Administration of the Network Accelerators, Coordinating troubleshooting, Reviewing contracts, Project Management
Szkolenia i kursy
Routing/Switching: CCNA, CCNP Routing,
Security: NSE1, NSE2, NSE3, CCNA security, CISS
Riverbed: RTSS-W, RTSS-NPM,
SM/PM: SCRUM, ITILv3,
Certificate of IT Academy – SCRUM methodology, Agile TDD, GIT basics, ORM, ASP MVC, and MongoDB
Planned:
planned PRINCE2 certification in 2Q2018
planned AgilePM certification in 2Q2018
planned ISTQB certification,
Security: NSE1, NSE2, NSE3, CCNA security, CISS
Riverbed: RTSS-W, RTSS-NPM,
SM/PM: SCRUM, ITILv3,
Certificate of IT Academy – SCRUM methodology, Agile TDD, GIT basics, ORM, ASP MVC, and MongoDB
Planned:
planned PRINCE2 certification in 2Q2018
planned AgilePM certification in 2Q2018
planned ISTQB certification,
Edukacja
Informatyka, inżynierskie
Politechnika Świętokrzyska w Kielcach
Specjalizacje
IT - Administracja
Administrowanie sieciami
IT - Administracja
Administrowanie systemami
IT - Administracja
Zarządzanie usługami
IT - Rozwój oprogramowania
Testowanie
Zarządzanie jakością
Kontrola jakości
Zainteresowania
Space technologies
Inne
- Member of the Scientific Circle "Teleinformatyk" at the Faculty of Electrical Engineering, Automatics and Computer Science of the Kielce University of Technology