Andrzej Feliga

Advisory IT Specialist, Engagements included:
- Designed, implemented and customized ITIL Processes and Procedures for large networks in Mainframe, UNIX and Windows NT environment for IBM Clients,
- Implemented Tivoli Application in large IT environment, included Inventory, Remote Control, Software Distribution, Distributed Monitoring, Tivoli Enterprise Control and Tivoli Service Desk,
- UNIX, AIX 4.3 and Sun Solaris 2.7 System Administration tasks,
- Installed and tuned Oracle 8 database in Solaris 2.7, and AIX environment,
- Implemented ITIL Service Management, Help Desk organization, Incident, Problem and Change Management, defining processes and writing daily operation procedures for OS/390 environment,
- His areas of expertise span network and business system design, Tivoli Enterprise solutions, Tivoli Inventory, Problem, Change, Asset Management and Decision Support.