пропозиції роботи
Agata Niedzwiedzka
Export Department Director
Koszalin,
zachodniopomorskie
Dołącz do GoldenLine i obejrzyj pełny profil tej użytkowniczki
Zobacz pełny profil
Umiejętności
Business Intelligence
CRM
Event Management
Microsoft Office
Opera
Project Management
QlikView
Trade Marketing
Sales manager
Team Managment
Administracja biura
Business Analyst
Customer service skills
Języki
angielski
biegły
rosyjski
dobry
Doświadczenie zawodowe
Export Department Director
Buglo Play Sp. z o.o.
Customer Service Manager
Buglo Play Sp. z o.o.
self employed
A-N Agata Niedzwiedzka
Consulting in the field of business and management.
Advising and direct help for business entities in the field of:
● strategic and organizational planning,
● marketing strategy,
● human resources management, personal consulting,
● planning, work organization, management efficiency.
Advising and direct help for business entities in the field of:
● strategic and organizational planning,
● marketing strategy,
● human resources management, personal consulting,
● planning, work organization, management efficiency.
Business Analysis and Processes Junior Manager - Business Intelligence Department
● CRM
● Qlik view development
● Business analysis and projects
● Qlik view development
● Business analysis and projects
Junior Marketing Analysis Manager - Retail Marketing Department
● Managing Data Management team
● Planning the targets of the whole team, as well as individuals (MBO) and controlling the level of their implementation; constant feedback; half-year / annual evaluation
● Representing the department during corporate meetings; conducting status meetings
● Planning and implementation of new modules in the company internal reporting system in order to improve the collection and analysis of market data
● Close cooperation with Managers / Regional Managers from the Trade Marketing department
● Planning the targets of the whole team, as well as individuals (MBO) and controlling the level of their implementation; constant feedback; half-year / annual evaluation
● Representing the department during corporate meetings; conducting status meetings
● Planning and implementation of new modules in the company internal reporting system in order to improve the collection and analysis of market data
● Close cooperation with Managers / Regional Managers from the Trade Marketing department
Marketing Analysis Team Leader - Retail Marketing Department
● Built the newly created department: Data Management
● Supervising the work of 3-people team in terms of reporting and retail marketing analysis: shelf share, market share, product availability, sell out, sales trends, product visibility, promotions, shop display, POS mat., customer's opinion about new products etc.
● Working with data from external agencies: GFK, Focus
● Close cooperation with Field Force-Trade Marketing Team
● Supervising the work of 3-people team in terms of reporting and retail marketing analysis: shelf share, market share, product availability, sell out, sales trends, product visibility, promotions, shop display, POS mat., customer's opinion about new products etc.
● Working with data from external agencies: GFK, Focus
● Close cooperation with Field Force-Trade Marketing Team
Marketing Analysis Administrator - Retail Marketing Department
● Preparing market reports concerning both Samsung and competition(in terms of promotion, shop display, new products, customer feedback etc.)
● Close cooperation with the Field Force (Merchandisers / Promoters) in terms of reporting and obtaining information in real time straight from the market
● MCS system Administrator
● Main contact person with the HQ and EHQ
● Close cooperation with the Field Force (Merchandisers / Promoters) in terms of reporting and obtaining information in real time straight from the market
● MCS system Administrator
● Main contact person with the HQ and EHQ
FMS System Administrator - Retail Marketing Department
● MCS system Administrator
● FMS report manager; FMS (Field Market Sensing) - report of the market situation in terms of promotions, new products, customer opinion, shop display
● Main contact person with the HQ
● FMS report manager; FMS (Field Market Sensing) - report of the market situation in terms of promotions, new products, customer opinion, shop display
● Main contact person with the HQ
HR Administration Assistant - HR Department
● Communication with internal and external customers
● Flight and accommodation bookings for internal clients
● Negotiating contracts with: hotels, office supplies providers, agencies
● Flight and accommodation bookings for internal clients
● Negotiating contracts with: hotels, office supplies providers, agencies
Front Office Supervisor
InterContinental Hotels Group/Holiday Inn Maidenhead/Windsor, UK
● Managing a Front Office team
● Planning strategy and budget; reporting; dealing with account’s queries
● Representing the department at meetings and conferences
● Duty Manager shift; direct contact with the customer; solving issues in relation “hotel-guest”
● Training new starters
● Planning strategy and budget; reporting; dealing with account’s queries
● Representing the department at meetings and conferences
● Duty Manager shift; direct contact with the customer; solving issues in relation “hotel-guest”
● Training new starters
Receptionist
InterContinental Hotels Group/Holiday Inn Maidenhead/Windsor, UK
● General customer service
● Lanmark, Holidex and Opera system operations
● Preparing necessary reports
● Dealing with cash, cheque and credit card transactions
● Lanmark, Holidex and Opera system operations
● Preparing necessary reports
● Dealing with cash, cheque and credit card transactions
Szkolenia i kursy
Management of the project teamProject Management
Marketing research and indicators
MS Excel 2007 – advanced level
MS Power Point 2007 – intermediate level
Techniques of presentation
Managers Skills Academy 2013
Retail Marketing
The 7 Habits of Highly Effective People-Covey
Marketing Essentials
Complain Handling Course
EFL 4 - Level 1 Certificate in ESOL Skills for Life
Entry Level Certificate in ESOL Skills for Life(Entry 3)
Marketing research and indicators
MS Excel 2007 – advanced level
MS Power Point 2007 – intermediate level
Techniques of presentation
Managers Skills Academy 2013
Retail Marketing
The 7 Habits of Highly Effective People-Covey
Marketing Essentials
Complain Handling Course
EFL 4 - Level 1 Certificate in ESOL Skills for Life
Entry Level Certificate in ESOL Skills for Life(Entry 3)
Edukacja
Pedagogika pracy, magisterskie
Akademia Pedagogiki Specjalnej im. Marii Grzegorzewskiej w Warszawie
Level 3 NVQ Hospitality Supervision, licencjackie
Aylesbury College
Level 2 NVQ Fronf Office, licencjackie
Aylesbury College
Pedagogika społeczna, licencjackie
Państwowa Szkoła Wyższa im. Papieża Jana Pawła II
Specjalizacje
Administracja biurowa
Zarządzanie biurem i administracja
Badania i rozwój
Business Intelligence/Data Warehouse
Hotelarstwo/Gastronomia/Turystyka
Hotelarstwo
Marketing
Badania marketingowe
Sprzedaż - Sieci handlowe
Merchandising
Zainteresowania
• Travelling to new places, preferably independently planned and organized
• Books of psychological, interpersonal, decision-making skills
• Healthy kitchen
• Spinning
• Books of psychological, interpersonal, decision-making skills
• Healthy kitchen
• Spinning
