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Location: Warsaw
As BA - Trade CoE, understand the relevant TM&D product(s) vision, strategy, roadmap and backlog and identify technology and/or process opportunities to ensure alignment to TM&D vision and goals, and the Information and Digital Technology (IDT) strategy. Work with TM&D and IDT to develop, implement and maintain the relevant TM&D product(s) to deliver business value within agreed timelines and budget. This is a cross functional role, working intimately with both TM&D and IDT.
PeTra is the “Performance Transformation” of the Global TM&D Operating Model, to drive effectiveness, efficiency and speed of decision.
The Trade CoE is a cross-functional team being created in 2019, organised and implemented by PeTra’s products, with the responsibility of evolving and extracting maximum value from those products post-Hypercare. This includes:
Keeping the lights on:
Support the Product Owner & Manager - Trade CoE in prioritising, coordinating and communicating the resolution of live product issues within Service Level Agreements (SLAs)
Evolving and improving:
Governing and empowering:
Ensure the evolution the relevant TM&D product(s), where appropriate by empowering regions and other teams to deliver themselves
Maximising usage:
Retrofit:
Coordinate and guarantee that new capabilities are delivered for current live markets for relevant TM&D product(s),with sufficient quality and testing
Actively manage, contribute to and invigorate the Online Super User Community for relevant TM&D product(s), ensuring its sustained long term. This includes appointing new Regional Super Users (for Salesforce and IVY) and ensuring end markets appoint new Super Users (for Anaplan and PowerBI), when needed
Coordinate the updating of system training content and materials (including end user training slides, instructor slides, Quick Reference Guides (QRG), training scenarios and eLearning materials) for relevant TM&D product(s) and the publishing these on the BAT Learning Management System (LMS)
Knowledge, Skills & Experience
Skills required
Experience
Key Success Factors