Requirements:

• Accounting, Finance or Business related Bachelor or Master degree
• 5+ years of professional experience in O2C/AR area on a senior position
• Experience in team management
• Knowledge how to manage change, you aim to improve process and are able to motivate staff to do the same
• Strong communication, negotiation and leadership skills
• Advanced knowledge of SAP systems (FI/AR)
• Well developed financial & analytical skills and advanced knowledge of MS Excel
• Fluent knowledge of English and communicative level of German or French, knowledge of any other European language would be an asset
• Customer, service oriented and results driven
• Excellent time management abilities and are oriented on timeliness

Responsibilities:

• Manage performance of AR Team through training, guiding, engaging and coaching your team members
• Maintain proactive communication and good team spirit
• Schedule, prioritize and allocate work to the team
• Manage allocation and collection process to improve the overdue accounts receivable performance
• Monitor disputed invoices, distribute to responsible persons and follow up till resolution
• Manage Customer Master Data ensuring updates are processed on time and with high level of accuracy
• Lead and support Continuous Improvement initiatives by standardizing existing processes and systems to increase automation and improve overall AR performance
• Provide accurate and relevant reports in terms of Collection/Allocation/Dispute management/Unidentified and partial payments
• Being the escalation point and counterpart in contact with internal and external customers i.e. : Sales offices, EU Management team, Customers, Credit Insurance providers/brokers, legal companies and banks.
• Deliver the highest level of support to internal and external customers, follow up regularly on problems related to O2C Process and support the resolution
• Run regular Credit Control meetings/calls with Sales Offices in Europe, close cooperation with Risk Team in regards to Credit Policy and procedures

We offer:

• Intensive introduction training
• Attractive remuneration and benefits package (including private medical care, life insurance, Sodexo, MultiSport card)
• Friendly atmosphere and team-work oriented culture
• Work-life balance
• Fresh fruits and vegetables