Wojciech Kuśnierz

Complete order management / order cycle for all Channel Partner and internal indirect orders Middle East + European customers.
-Order entry
-Change order process
-Hold management in close cooperation with:
finance, credit, export control, product groups, PM’s, sales etc.
-Information about order status towards our Channel Partners
-Coordination of orders with Supply Chain
-Coordination of orders with Export / Shipping Department
Following all Export Control Regulations
Being main contact person for Channel Partners in regards to order management and complaint handling as well order related issues for EA / Customer Advocate
Handling of customer complaints
Being contact person for Channel Partner and internal related issues and questions around MOL
( Motorola Online )
Providing Sales support with regards to order management and customer queries
Audit support

Responsible for: UK and Italian distributors, Italian GOV customers, Middle East customers and United Nations (monitor activity of accounts portfolio and contact customers regarding late payments, new orders release – credit analysis, maintain an accurate aging report, interact with customers to resolve outstanding issues, prepare and maintain various reports), Letter of Credit process

Collection, help customers with their daily queries, order release, credit limit control. Dealing with UK and Italy customers. Letter of credit process. Cooperating with Middle East customers and United Nations.

Maintaining customer database in Oracle;
Setting up & insuring new customers;

Odbyłem 2-miesięczna praktykę w wyżej wymienionej firmie. Zajmowałem się księgowaniem operacji gospodarczych przy pomocy programu księgowego.