Szczepan Paweł Grebosz

• Identified a range of new sales (cross-selling) opportunities within existing accounts
• Managed existing, and promoted new, sales activities which were strategically aligned with relevant business areas; development was reliant on building client relationships
• Initiated, developed and managed a broad range of key accounts (up to $200k) using various bespoke marketing campaigns, all aimed at building brand awareness. (campaigns such as email, telemarketing and industry events)
• Co-ordinated all product demonstrations for all new and existing clients. (virtual data rooms and translation services)
• Participated in a broad range of industry events (such as M&A and Private Equity forums)
• Collaborated with all PMs on pre- and post-sales activities: design of client-tailored packages and project implementation plans
• Organised all networking events for existing and new clients

Achievements
• Increased my territories clients base by 30% and incoming leads by 40%
• Increased the revenue by $500k in sales

• Managed a team of 10 junior PMs across (6 countries in) Europe. Included the setup and development in 6 European locations
• Co-ordinated (approximately 50 projects BUDGETS up to $500k) high profile SaaS projects: start up to sign off
• Worked closely with development (1 TEAMS/PERSONNEL - 8) to ensure prompt project delivery
• Ensured all costs – procurement, contractor, supplies, in-house budgets – were controlled and monitored
• Responsible for the selection, recruitment, coaching, development, and assessment of quality delivery personnel
• Led a customer service improvement programme. This involved staff coaching and setting up Rewards Scheme
• Accountable for the onboarding of all business partners, resellers and vendors
• Supported senior sales directors in high profile sales pitches across Europe and UK (product demonstrations)
• Managed system certification/service model approval processes for all key accounts

Achievements
• Set up and managed operations services across Europe to support international customers from financial industry
• Increased custmer satisfaction by 40% resulting in repeat business and accounts growth through staff coaching
• Led 4 global system and service model approvals at Clifford Chance, Goldman Sachs, UBS and Morgan Stanley

• Partnered, and maintained good relations, with all clients to effectively manage a range of complex projects: management of projects included costs/profitability monitoring
• Developed, trained, coached and mentored all junior PMs and other junior team members
• Participated in the identification and implementation of future business solutions.
• Trained all clients on the components of DataSite systems

Achievements
• Improved the quality of customer service across 2 shifts resulting in higher level of customer satisfaction
• Improved the team’s morale resulting in increase of 20% in staff retention