пропозиції роботи
Robert Lasota
Insurance Sales & Operations | Group Insurance | Corporate & SME Sector | P&L Management
Warszawa,
mazowieckie
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Umiejętności
Microsoft Office
Strategia biznesowa
Microsoft Project
Zarządzanie Sprzedażą
usprawnianie procesów
Zarządzanie procesami
Business Process Optimization
B2B Sales Team Management
Ubezpieczenie na Życie
F2F Sales Team Management
Management of Insurance Operations
WorkSite Marketing
CRM/salesforce.com
Języki
angielski
dobry
Doświadczenie zawodowe
Group Insurance Department Director
Direct and manage the business development activities in group life insurance sales driving sales activities, new product approach and the acquisition of new business.
Responsible for the overall management of strategic and operational Sales Partners activities.
Take ownership of the management of the sales function in group life insurance business line.
Planning and coordinating the implementation of business plans and the penetration of new markets.
Responsible for the overall management of strategic and operational Sales Partners activities.
Take ownership of the management of the sales function in group life insurance business line.
Planning and coordinating the implementation of business plans and the penetration of new markets.
Group Insurance Business Development Manager
Direct and manage the business development activities in external sales channels for group insurance sector.
Take ownership of the management of the brokers’ sales function.
Responsible for design and implementation of Key Account Manager role in portfolio management area.
Take ownership of the management of the brokers’ sales function.
Responsible for design and implementation of Key Account Manager role in portfolio management area.
Group Insurance Department Director | Employee Benefits Head
Managed activities, P&L (profit and loss) and whole employee benefits / group life insurance business line in corporate and SME sector:
■ sales and sales support in terms of new business development and portfolio management
■ policy administration and customer service
■ group insurance product development and underwriting (pricing), offer preparation
Developed and implemented unique WorkSite Marketing concept in new business sales and portfolio management
■ sales and sales support in terms of new business development and portfolio management
■ policy administration and customer service
■ group insurance product development and underwriting (pricing), offer preparation
Developed and implemented unique WorkSite Marketing concept in new business sales and portfolio management
Group Policies Administration Department Director
Managed group policies administration, corporate and SME customers service with design and implementation of new business processes, structure and IT solutions to increase team efficiency, provide proper quality and build value proposition for multinational and local clients.
Insurance Operations Department Director | Insurance Operations Division Head
Organized, managed, and supervised PZU's Life operations and back-office service centers (day-to-day operations, responsibilities, processes, procedures and IT solutions implementation):
■ policy administration both group and individual
■ claims handling
■ customer service
■ complaints processes
■ policy administration both group and individual
■ claims handling
■ customer service
■ complaints processes
Network Management Department Director | Network Management Division Head
Designed and implemented a new distribution channel to boost company sales – OtC (Over the Counter Sales) which focused on mature policy recapture, upsell and new individual product sales
Managed changes of processes in customer service division and developed sales (more than 1500 employees located in 370 Points of Service organized into 9 branches)
Managed changes of processes in customer service division and developed sales (more than 1500 employees located in 370 Points of Service organized into 9 branches)
Business Architecture Coordinating Director | Business Solution Architect
Coordinated business architecture and business experts in terms of processes design and procedures implemented into new system for servicing policies, clients, claims and supporting processes
Back-Office Service Center Director
Organized from scratch back-office service center dedicated for individual policies administration and claims handling (approx. 200 employees):
■ business concept
■ model of processes
■ organizational structure
■ human resources, recruitment
■ business and logistic support (HR, financial, IT)
■ implementation IT systems, i.a. for agents management and network remuneration accounting
■ business concept
■ model of processes
■ organizational structure
■ human resources, recruitment
■ business and logistic support (HR, financial, IT)
■ implementation IT systems, i.a. for agents management and network remuneration accounting
Warsaw Branch Manager
Managed one of the biggest in terms of premium PZU's Life branch, 11 Points of Sale (POS), 17 direct reports and 170 employees:
■ budgeting
■ sales planning and execution of individual and group sales
■ policy administration and claims handling
■ customer service
■ financial, IT, HR support
■ budgeting
■ sales planning and execution of individual and group sales
■ policy administration and claims handling
■ customer service
■ financial, IT, HR support
Warsaw Branch Deputy Manager, Agency Sales Manager
Managed sales in group and individual business.
Organized branch's agency sales channel.
Was responsible for branch's insurance operations
Organized branch's agency sales channel.
Was responsible for branch's insurance operations
Projekty
Employee Benefits / group life insurance strategy rebuilding
■ Multidimensional analysis of business interdependency / correlations within group life insurance
■ Assumptions remodeling in terms of distribution
■ Customer and sales channel segmentation
■ Corporate customer segmentation and proper to segments service level (SLA)
■ Assumptions remodeling in terms of distribution
■ Customer and sales channel segmentation
■ Corporate customer segmentation and proper to segments service level (SLA)
New insurance system implementation
■ Business architecture and business needs management
■ Coordination of business specialists and creation of new servicing models
■ Coordination of business specialists and creation of new servicing models
Back-Office Service Center
■ Business models
■ Model of processes and procedures
■ Organizational structure
■ Recruitment processes
■ Technical environment and IT tools implementation
■ Model of processes and procedures
■ Organizational structure
■ Recruitment processes
■ Technical environment and IT tools implementation
Szkolenia i kursy
■ Insurance processes modeling and business processes optimization and management;
■ PRINCE2 project management;
■ The 7 Habits of Highly Effective People – Franklin Covey Poland;
■ PRINCE2 project management;
■ The 7 Habits of Highly Effective People – Franklin Covey Poland;
Edukacja
Strategic Business Management, studia podyplomowe
SGH, Warsaw School of Economics
Food Machinery, magisterskie
Lublin University of Life Science
Specjalizacje
Obsługa klienta
Usługi profesjonalne
Sprzedaż
Finanse/Bankowość/Ubezpieczenia
Ubezpieczenia
Ubezpieczenia na życie
Zarządzanie jakością
Zapewnienie jakości
Inne
"Niedoceniana Wartość Dodana / Underestimated added value":
http://www.forbes.pl/niedoceniana-wartosc-dodana,artykuly,187530,1,1.html
Group insurance are just one of many benefits that employers can (and often should) offer to employees. One of the effects of the projected demographic drama will be “employee market” and shrinking number of specialists.
What can keep specialists better than creating added value for them?
http://www.forbes.pl/niedoceniana-wartosc-dodana,artykuly,187530,1,1.html
Group insurance are just one of many benefits that employers can (and often should) offer to employees. One of the effects of the projected demographic drama will be “employee market” and shrinking number of specialists.
What can keep specialists better than creating added value for them?
