Cloud Technical Architect (Native English) CTA

CTA is a specialized sales role within N3 Delivery POD. CTAs manage mid / late-stage dialogue with end user and / or Partner customers (typically senior IT / Ops buyers in new and / or existing accounts) specific to technical sales messaging. CTAs lead sales discussions related to issues such as technology capability, integration, migration, etc., all within the integrated N3 POD inside sales process. CTAs are cross certified across technology manufacturers, categories and competitive set. CTAs typically lead virtual product demos, solutioning sessions, architectural reviews, etc. Additionally, CTAs create and curate N3's technology analysis for internal training and external marketing purposes .   Languages -  English level (C1) required.  

K Key Responsibilities

• Activity – Provides subject matter expertise in a wide array of technical Offering / Products; Lead tech sales conversations.
• Target audience – Targets existing and net new customers from inbound lead sources; Technical Decision Makers; SMB, MM and Enterprise segments.
• Messaging – Employs Technical consultative/solution-based methodology to identify pain points, whiteboard use cases, facilitate technical discussions, and present the most optimal solution(s).
• Product/Offering focus – Full product portfolio, services-based offerings.
• Qualification/Sales Stage – 10% - up to 100%: Owns all technical support during pipeline progression, and potentially deal closure, may work with business partners or internal client teams to ensure customer understanding, deployment cross sales/up sales, and successful adoption.
• Deliverable – Accurate technical documentation/advice, client-facing presentation materials, client best practices execution, build technical confidence in the solutions sold.

Critical Competencies

• Communication Skills – Executive + Technical communication and presentation skills; strong stakeholder relationship building.
• Sales Skills – Consultative technical approach, investigative, adaptive, and capable of reframing customer technical feedback into actionable business deliverables.
• Technical Knowledge – Expert knowledge of IT industry subjects and trends; Agile, analytical, and able to adapt to change.

N3

N3, Part of Accenture, is an outsourced Inside Sales firm. 

With 10+ years of proven success, we leverage a scalable, technology-enabled sales framework supported by integrating Digital Marketing, Inside Sales, and Custom Analytics.

At N3, Part of Accenture, we accelerate adoption by converting digital interest into long-term consumption through a customer-centric, solution-based selling approach.

N3, Part of Accenture, is headquartered in Atlanta with offices in Barcelona; Bogota; Charleston, WV; Dublin; Kuala Lumpur; London; San Jose, Costa Rica; Sao Paulo; Seattle; Singapore; Sofia; Sydney; Tokyo; Warsaw; and Wuppertal, Germany. Employing the world's largest team of experienced technology and sales experts, N3 delivers programs in 25+ languages.