Why should you join IT Kontrakt? Because we can be ourselves here!

We can be a good team of experts that value partnership above all else. We challenge ourselves in both professional life and when it is all in good fun and satisfying our needs, not necessarily related to IT. “Efficient at work – active after work” is our manifesto and it reflects our day-to-day operations. Just join us and see for yourself!

Application Support with French, English and Russian

Wrocław

Numer ref.: AKO/RUSFRA/WRO/10/GL

Duties:

Receiving (answering phone calls from end users) and registering Service Requests
Troubleshooting thanks to the knowledge of client business applications
Transfer/Escalation of SR’s to other Support Groups
Keeping track of and follow up of SR’s transferred to other Support Group
Informing users as to the progress of SR’s
Other duties as assigned by management

Requirements:

Excellent knowledge Russian and French languages (C1/C2 level, both written and spoken), English (B2/C1 level, both written and spoken)
Understanding of networking principals (basics)
Analytical ability to troubleshoot complex incidents
General IT knowledge (very good skills as a user) as a base to quick learn and support a large number of business applications

OFERUJEMY:

Ongoing development of professional qualifications
Stable employment and professional work environment
Diversified range of implemented projects
Private healthcare and sport packages

Genuine influence on career management
Team that respects your opinion
Team-building activities and sports events

If you are interested, please read our information clause and send your application by clicking on 'Aplikuj' button.

Aplikuj teraz

I agree to the processing of my personal data provided by me, not mentioned in art. 221 § 1 of the Labor Code, or other specific provisions applicable pursuant to art. 221 § 4 of the Polish Labour Code, in order to recruit by the Administrator - "IT Kontrakt" Sp. z o.o. with registered office in Wrocław, ul. Gwiaździsta 66, 53-413 Wrocław, for the position Office Assistant.

❑ I agree to the processing of my personal data provided during the recruitment process in order to enter this data into the Administrator's database - "IT Kontrakt" Sp. z o.o. with registered office in Wrocław, ul. Gwiaździsta 66, 53-413 Wrocław and their processing for the needs of future recruitment processes.

❑ I agree to the processing of my personal data for the purpose of sending commercial and marketing information via electronic telecommunications, including contact for promotional purposes of subsequent events organized by "IT KONTRAKT" limited liability company with registered office in Wroclaw, ul. Gwiaździsta 66, 53-413 Wrocław.

❑ I agree to use telecommunications terminal equipment and automated calling systems to conduct direct marketing through "IT KONTRAKT" limited liability company with registered office in Wroclaw, ul. Gwiaździsta 66, 53-413 Wrocław pursuant to art. 172 para. 1 of the Act of 16 July 2004 Telecommunications Law (Journal of Laws of 2017, item 1907, as amended).

❑ I agree to send commercial information by means of electronic communication in accordance with art. 10 para. 1 of the Act of 18 July 2002 on the provision of electronic services (Journal of Laws of 2017, item 1219, as amended) by "IT KONTRAKT" limited liability company with registered office in Wrocław, ul. Gwiaździsta 66, 53-413 Wrocław.