Junior Application Administrator/ Analyst, Warszawa - oferta pracy

Junior Application Administrator/ Analyst

Miejsce pracy Warszawa

Cyclad to międzynarodowa firma konsultingowa działająca w branży IT/ICT, zajmująca się outsourcingiem rozwiązań HR i usług informatycznych.

Project information:

Project scope:

Support and administration of applications implemented in company: escalating issues in agrees SLA to 3rd party vendors and applying changes according to business requirements
Monitoring local applications in terms of performance and health checks
Work closely with business and IT team in order to fulfill business requirements
Coordinate activities of application vendors in order to ensure high performance and continuous work of applications that are supporting business processes
Manage escalations reported by the internal customers
Users daily support

Requirements:

Experience in applications administration or support
Experience as an IT Business Analyst or Application Administrator, gathering requirements and defining IT solutions within projects
Knowledge about writing Use Cases, User Stories and Acceptance Test scenarios is a plus
Strong analytical, documentation and verbal communication skills in Polish and English
Experience in providing remote support to users, diagnose problems, and recommend or implement solutions

We offer:

Stable long-term cooperation based on employment contract or b2b
Perks including among others medical care, Multisport card, training budget and possibility to participate in interesting events
Challenging work in a thought international environment and a great potential for personal development
Cooperation and possibility to exchange knowledge with a team of professionals from a global real estate and warehouses development company

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