пропозиції роботи
Piotr Rusiecki
ITIL professional specialising in Release and Transition management
Londyn,
zagranica
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Języki
słoweński
podstawowy
Doświadczenie zawodowe
Managing Partner
Aquilam Tech
Established an Office 365 platform supporting daily operations of the company
Administration of Office 365, web hosting and domains for the company
Established sales and delivery processes for software development
Translating customer’s requirements into technical specifications allowing development of detailed use and case studies
Management of customer relations and appraising the board of directors on progress of current projects
Suggestion of development paths and solutions to match customer expectations while keeping the base cost low
Administration of Office 365, web hosting and domains for the company
Established sales and delivery processes for software development
Translating customer’s requirements into technical specifications allowing development of detailed use and case studies
Management of customer relations and appraising the board of directors on progress of current projects
Suggestion of development paths and solutions to match customer expectations while keeping the base cost low
Transition, Change and Release Manager
Lloyd's Register
Managing the Transition proces for both BAU and Project activities
Management of outsourced, offshore Change, Release and Configuration processes
Key internal representative on all Change Advisory Board meetings, key approver of all significant changes to internal infrastructure
The focal IS Operations point of contact for transition, change, release management and related activities
3rd line technical expertise in managing and supporting desktop/laptop estate
Management of security patching across the desktop/laptop estate
Significant involvement in AD design, management and administration
Management of outsourced, offshore Change, Release and Configuration processes
Key internal representative on all Change Advisory Board meetings, key approver of all significant changes to internal infrastructure
The focal IS Operations point of contact for transition, change, release management and related activities
3rd line technical expertise in managing and supporting desktop/laptop estate
Management of security patching across the desktop/laptop estate
Significant involvement in AD design, management and administration
Marine Transition Coordinator
Lloyd's Register
Managed and documented the process across business and infrastructural projects
Supervised transition of over 30 projects and project-aligned activities
Implemented regular patching policy across the whole PC estate
Introduced a PC / AD management and life-cycle process
Managed several successful PC software roll-outs and upgrades
Supervised transition of over 30 projects and project-aligned activities
Implemented regular patching policy across the whole PC estate
Introduced a PC / AD management and life-cycle process
Managed several successful PC software roll-outs and upgrades
Catlin Holdings Plc
Service Desk Analyst
Incident recording and classification
Providing 1st line technical support, routing of raised incidents to relevant support teams
Administration of RSA tokens and AD
Providing 1st line technical support, routing of raised incidents to relevant support teams
Administration of RSA tokens and AD
Change Manager
Managing ITIL–aligned process for Lloyd’s Register Group IT
Leading team supporting change management process
Organizing major implementations and maintenance window activities
Assisting project work with planning to minimize disruption on end-user services
Leading team supporting change management process
Organizing major implementations and maintenance window activities
Assisting project work with planning to minimize disruption on end-user services
Release Manager
Managing ITIL –aligned process for Lloyd’s Register Group IT
Leading team supporting release, transition and business continuity processes
Coordinating transition of support from PRINCE2 driven projects to ITIL support teams
Leading minor projects focused on MS desktop software
Leading team supporting release, transition and business continuity processes
Coordinating transition of support from PRINCE2 driven projects to ITIL support teams
Leading minor projects focused on MS desktop software
Vice-chairman of Social Fund Committee
Organizing Social Fund operations accoding to legal requirements
Introduced new social policy, formalized the process of social allowances
Introduced new social policy, formalized the process of social allowances
Release Cooridnator
Planning and executing rollouts and releases of both desktop and server software
Assisting in transition of support from the project teams to support teams
Assisting in transition of support from the project teams to support teams
Problem Manager
Taking part in delivery of ITIL aligned Problem Management process
Providing statistical data analysis and data input for monthly SLA reporting
Providing statistical data analysis and data input for monthly SLA reporting
Incident Manager
Managing high priority incidents and coordinating resolution of global outages
Handling customer escalations and chases
Handling customer escalations and chases
Incident Handler
Incident recording and classification
Providing 1st line technical support, routing of raised incidents to relevant support teams
Providing 1st line technical support, routing of raised incidents to relevant support teams
Szkolenia i kursy
ITIL v.2 Foundation (certified)
ITIL v.3 Bridge (ceritified)
PRINCE2 Practicioner (certified)
ITIL v.3 Bridge (ceritified)
PRINCE2 Practicioner (certified)
Edukacja
Computer Science and Econometrics, magisterskie
Akademia Ekonomiczna w Krakowie
Specjalizacje
IT - Rozwój oprogramowania
Zarządzanie IT
Zainteresowania
Fotografia,
Sztuki walki,
Grafika,
Lingwistyka
Sztuki walki,
Grafika,
Lingwistyka
Grupy
UEK
Uniwersytet Ekonomiczny w Krakowie, założony w 1925 roku, to jedna z najlepszych państwowych uczelni ekonomicznych w Polsce, a jednocześnie największa uczelnia ekonomiczna w Europie Środkowej.
Dress Code czyli Etykieta Ubioru
Zasady dobierania odpowiedniego ubioru w sytuacjach biznesowych i nie tylko. Co wolno, a czego nie wypada założyć?
Komunikacja werbalna i niewerbalna
Graffiti, pismo ,rysunek , reklamy wizualne ,gest ,ubiór interpretowane w/g metody projekcji używanej w psychologii klinicznej.
