пропозиції роботи
Nicola Erriquez
IT Unicorn :)
Warszawa,
mazowieckie
Dołącz do GoldenLine i obejrzyj pełny profil tej użytkowniczki
Zobacz pełny profil
Umiejętności
Active Directory
Amazon Web Services (AWS)
ASP
Citrix
CMMI
CSS
Defect Tracking
DHTML
Dreamweaver
GIMP
Git
HTML 5
IT Operations
ITIL
Java
JavaScript
Joomla
jQuery
JSP
Ksh
LDAP
Linux
Linux System Administration
MS Project
MS-DOS
MySQL
Oracle
Oracle SQL Developer
PHP
phpMyAdmin
PostgreSQL
Centrum Jakości
RHEL
SQL Navigator
Konserwacja systemu
Projekt Techniczny
Tomcat
Tortoise SVN
Turbo Pascal
UML
UNIX System V
Virtuemart
Visual Basic
VMware
Wordpress
XHTML
XML
XSLT
Oracle Database
zarządzanie zmianą
Bootstrap
Administracja Bazami Danych
Rozwiązywanie problemów
WIndows Server 2003
Analiza wymagań
C (język programowania)
Zarządzanie incydentami
Certyfikat ITIL v3
Woocommerce
Kreatywne rozwiązywanie problemów
Toad for Oracle
Italian - native speaker
Optymalizacja zapytań SQL
PL / SQL
Apache Tomcat
MS Office Suite
Apache HTTP
CRM software
English fluent, wrtiten and spoken
Incident Analysis
Python3
Analiza techniczna
ClarifyCRM
Escalation Management
php7
Poprawa wydajności
Specyfikacje funkcjonalne
Języki
włoski
ojczysty
angielski
biegły
francuski
podstawowy
polski
podstawowy
Doświadczenie zawodowe
Information Technology Operations Project Manager
VacancySoft
Tech. Project Manager
Business Intelligence Consultant
Warsaw Matematical Institute
Senior Oracle PL/SQL Developer
MySql Database Administrator
Well integrated into the Operation & Support (Agile) Team,
my role is Linux SysAdmin and MySql DBA.
My responsibilities are:
- Taking care of Linux DB Servers
- Taking care of MySql DBs
- Operation on Databases
- Maintenance
- DB and Server Monitoring
Technology involved:
OS Red Hat Enterprise 7, MySql, MariaDB
Collaboration tools:
CodeBeamer, Slack, WebEx, Google Hangouts, Gmail, Google Drive, Confluence
Other tools:
Putty, WinSCP, Filezilla, SoapUI, PHPMyAdmin, MS Office Suite
my role is Linux SysAdmin and MySql DBA.
My responsibilities are:
- Taking care of Linux DB Servers
- Taking care of MySql DBs
- Operation on Databases
- Maintenance
- DB and Server Monitoring
Technology involved:
OS Red Hat Enterprise 7, MySql, MariaDB
Collaboration tools:
CodeBeamer, Slack, WebEx, Google Hangouts, Gmail, Google Drive, Confluence
Other tools:
Putty, WinSCP, Filezilla, SoapUI, PHPMyAdmin, MS Office Suite
Linux System Administrator
Well integrated into the Operation & Support (Agile) Team,
my main role is Sr. SysAdmin
My responsibilities are:
- Operations Support
- Delivery Management
- Configuration Management
- Disaster & Recovery
I’m the author of the following documentation:
- Operational Manual
- Installation Manual (Production)
- Installation Qualification Report (Production)
I was the trainer of other Operation Team members, created the documentation, the KB (Confluence Wiki portal), and recorded some training videos.
Technology involved:
Project Portfolio Mgmt Software (PPM) Planisware v6, Apache 2.2, Oracle 12g, OS Red Hat Enterprise 6.6 (Santiago)
Collaboration tools:
HP Service Manager v9, ServiceNow, Jira v7, GIT-Stash, SharePoint, WebEx, Google Hangouts, Gmail, Google Drive, Confluence
Other tools:
Putty, WinSCP, Filezilla, SoapUI, SQL Developer, MS Office Suite
my main role is Sr. SysAdmin
My responsibilities are:
- Operations Support
- Delivery Management
- Configuration Management
- Disaster & Recovery
I’m the author of the following documentation:
- Operational Manual
- Installation Manual (Production)
- Installation Qualification Report (Production)
I was the trainer of other Operation Team members, created the documentation, the KB (Confluence Wiki portal), and recorded some training videos.
Technology involved:
Project Portfolio Mgmt Software (PPM) Planisware v6, Apache 2.2, Oracle 12g, OS Red Hat Enterprise 6.6 (Santiago)
Collaboration tools:
HP Service Manager v9, ServiceNow, Jira v7, GIT-Stash, SharePoint, WebEx, Google Hangouts, Gmail, Google Drive, Confluence
Other tools:
Putty, WinSCP, Filezilla, SoapUI, SQL Developer, MS Office Suite
Data Architect
Working on design of large DWH system for an international bank.
In particular I'm involved as SME in:
- DWH Schema design (logic, phisic, implementation)
- Advanced PL/SQL (package, procedures, wrapper, materialized views, views, partitioned tables, etc..)
- Database Optimization (parameters and configuration)
- DB monitoring (Sessions, Logs, Alerts, Audit, etc..)
- Query analise & optimization (Explain plan, SGA, tracing & analysing)
In particular I'm involved as SME in:
- DWH Schema design (logic, phisic, implementation)
- Advanced PL/SQL (package, procedures, wrapper, materialized views, views, partitioned tables, etc..)
- Database Optimization (parameters and configuration)
- DB monitoring (Sessions, Logs, Alerts, Audit, etc..)
- Query analise & optimization (Explain plan, SGA, tracing & analysing)
Operation & Support Team Leader
Enterprise Application Integration (EAI) project for large Italian telecommunication provider, Wind Telecomunicazioni S.p.a., using TIBCO technology.
I have been appointed as Operation&Support Team Leader, coordinating an international team of 12 people distributed between Rome, Napoli and Bangalore offices.
Our goal is keep ESB System up&running 24h/7d application for Wind Telecomunicazioni S.p.a in order to provide support and solve urgent problems, trouble tickets managing.
ESB System is and EAI application based on TIBCO Technology 5.4
My role is Operation&Support Team Leader, coordinating a team of 4 people in Napoli, 4 in Rome and 4 in India.
I’ve been involved in application maintenance process review, in particular I was in charge as new coordinator, studied all the old process of generic incident reporting and review all operations manuals.
Main responsibility:
- Team Leading
- Overall System Monitoring Status, 24x7.
- Iprocess (Status, Queues, Manually re-submit, Stop/Start)
- EMS Server (Status, Queues, Storage)
- BG (Status)
- BW (Monitoring, Stop/Start, Configurations and Balancing)
- File System Monitoring (Servers)
- Event Monitoring
- Channel Monitoring
- Failures Monitoring (Discards/Failures Analysis, Manually re-submit, Remediations)
- MNP (Analysis of cases, Manually re-submit, Manually remediations)
- DB (Monitoring DB status, Archive Managing, Tuning, Performance Monitoring, Statistical & Optimization)
- Daily Checks
- Rollout and Delivery Management
I have been appointed as Operation&Support Team Leader, coordinating an international team of 12 people distributed between Rome, Napoli and Bangalore offices.
Our goal is keep ESB System up&running 24h/7d application for Wind Telecomunicazioni S.p.a in order to provide support and solve urgent problems, trouble tickets managing.
ESB System is and EAI application based on TIBCO Technology 5.4
My role is Operation&Support Team Leader, coordinating a team of 4 people in Napoli, 4 in Rome and 4 in India.
I’ve been involved in application maintenance process review, in particular I was in charge as new coordinator, studied all the old process of generic incident reporting and review all operations manuals.
Main responsibility:
- Team Leading
- Overall System Monitoring Status, 24x7.
- Iprocess (Status, Queues, Manually re-submit, Stop/Start)
- EMS Server (Status, Queues, Storage)
- BG (Status)
- BW (Monitoring, Stop/Start, Configurations and Balancing)
- File System Monitoring (Servers)
- Event Monitoring
- Channel Monitoring
- Failures Monitoring (Discards/Failures Analysis, Manually re-submit, Remediations)
- MNP (Analysis of cases, Manually re-submit, Manually remediations)
- DB (Monitoring DB status, Archive Managing, Tuning, Performance Monitoring, Statistical & Optimization)
- Daily Checks
- Rollout and Delivery Management
Operation&Support Team Leader
I have been appointed as Application Maintenance, Operation&Support Team Leader, coordinating a team of 4 people.
Our goal is to maintain E-PROC application for CONSIP S.p.a (Italian Economy Minister holding) in order to provide support and solve urgent problems, trouble tickets managing.
I’ve worked to manage and delivery plan of Trouble Tickets that have been reported, establish and enforce operational plans to keep priority metric(QPI) and delivery times required by customer (SLA).
Results archived:
- Reorganization of the Team with focus skills to succeed
- Introduction of daily SAL
- Planning tasks day by day on the basis of Ranking / Priority
- Use of a shared mailbox (to have a global vision, and not staff)
- Improve dialogue Client Team - Local Team
- Reorganization of the 1th level in Napoli with Call Center Service
- Improved the relationship of trust with the customer (shared schedules of releases and solutions)
- Fix release time set in the middle of week
- Introducing more powerful software Configuration Management
Our goal is to maintain E-PROC application for CONSIP S.p.a (Italian Economy Minister holding) in order to provide support and solve urgent problems, trouble tickets managing.
I’ve worked to manage and delivery plan of Trouble Tickets that have been reported, establish and enforce operational plans to keep priority metric(QPI) and delivery times required by customer (SLA).
Results archived:
- Reorganization of the Team with focus skills to succeed
- Introduction of daily SAL
- Planning tasks day by day on the basis of Ranking / Priority
- Use of a shared mailbox (to have a global vision, and not staff)
- Improve dialogue Client Team - Local Team
- Reorganization of the 1th level in Napoli with Call Center Service
- Improved the relationship of trust with the customer (shared schedules of releases and solutions)
- Fix release time set in the middle of week
- Introducing more powerful software Configuration Management
Project Team Leader
I have been appointed as Project Team Leader, coordinating a team of 7 people (in overload case up to 10 people).
Our goal was to design and develop a new document management system (DMS) for “Regione Autonoma della Sardegna” in order to simplify operations on document, protocols, and whole archive of this government institution.
Just after project requirement gathering, I’ve been involved on the design of technical architecture, in particular during feasibility analysis phase:
- chosen the best architecture evaluating costs and performances
*Application server: Jboss, DBMS: Oracle, DMS: “EMC Documentum ®”, J2EE framework: Spring, JSON
- executed gap analysis on asset reuse components
- prepared project delivery planning
and also during technical analysis:
- DB schema design
- defined security policies
Just after build up developer team in Napoli, and test team in Rome, I’ve been appointed Project Leader, my responsibilities were:
- Planning Activity
- Team Management
- Establish and keep Schedule/Millstones
- Analyze impacts on development
- Code & Quality review
- Oracle DBA
- Test Planner
Before roll-off I’ve prepared performance test plan and test environment; design and execute performance test using JMeter/LoadRunner and Oracle itself.
Written down document for performance/code review.
Our goal was to design and develop a new document management system (DMS) for “Regione Autonoma della Sardegna” in order to simplify operations on document, protocols, and whole archive of this government institution.
Just after project requirement gathering, I’ve been involved on the design of technical architecture, in particular during feasibility analysis phase:
- chosen the best architecture evaluating costs and performances
*Application server: Jboss, DBMS: Oracle, DMS: “EMC Documentum ®”, J2EE framework: Spring, JSON
- executed gap analysis on asset reuse components
- prepared project delivery planning
and also during technical analysis:
- DB schema design
- defined security policies
Just after build up developer team in Napoli, and test team in Rome, I’ve been appointed Project Leader, my responsibilities were:
- Planning Activity
- Team Management
- Establish and keep Schedule/Millstones
- Analyze impacts on development
- Code & Quality review
- Oracle DBA
- Test Planner
Before roll-off I’ve prepared performance test plan and test environment; design and execute performance test using JMeter/LoadRunner and Oracle itself.
Written down document for performance/code review.
CRM & SFA Expert
During this period I have successfully achieved several goals by raising my level of technical knowledge and skills to the level of CRM and SFA Expert.
I was in charge to draw up detailed technical analysis about both user interfaces (GUI) and batch components, driving developer team side to side.
I get in charge design and development of new Trouble Ticketing Management System (TTM) in place of old systems already used by our customer (TTS-Network Operation, TTS- Information Technology).
This new system has been integrate with CCM (Customer Contact Management based on Clarify package) full customizing new clarify forms under ClearSupport Clarify’s modules.
I designed the core modules and coded in person, our customer actually use this system to trace problems reported by end user through call center.
I attended courses Amdocs® ClarifyCRM 12.5, taken exam and successfully obtained the certification of "Clarify Classic Developer”.
I was in charge to draw up detailed technical analysis about both user interfaces (GUI) and batch components, driving developer team side to side.
I get in charge design and development of new Trouble Ticketing Management System (TTM) in place of old systems already used by our customer (TTS-Network Operation, TTS- Information Technology).
This new system has been integrate with CCM (Customer Contact Management based on Clarify package) full customizing new clarify forms under ClearSupport Clarify’s modules.
I designed the core modules and coded in person, our customer actually use this system to trace problems reported by end user through call center.
I attended courses Amdocs® ClarifyCRM 12.5, taken exam and successfully obtained the certification of "Clarify Classic Developer”.
Starszy Programista - Programista Analityk
Przez 3 lata pracowałem w siedzibie firmy Accenture Technology Solutions w Mediolanie nad projektem CRM dla międzynarodowej firmy telekomunikacyjnej działającej we Włoszech. Projekt
który wcześniej miałem przyjemność zastosować został uruchomiony w siedzibie klienta.
W tym okresie rozszerzyliśmy naszą aplikację CRM celem zadowolenia klienta i wyjścia naprzeciw jego nowym wymaganiom.
Opracowałem nowe Formularze Wyjaśniające (Clarify Forms), kodowane w ClearBasic.
Najpierw pracowałem nad rozwojem interfejsów GUI korzystając z pakietu ClarifyCRM na platformie Oracle, a później w programowaniu wsadowym-rozwoju pakietów (KSH, C, Pro * C, J2EE).
Opracowałem zasady RuleManager’a i dostosowałem integrację Delano® tak by móc wysłać wzorzec e-maila do użytkowników końcowych.
który wcześniej miałem przyjemność zastosować został uruchomiony w siedzibie klienta.
W tym okresie rozszerzyliśmy naszą aplikację CRM celem zadowolenia klienta i wyjścia naprzeciw jego nowym wymaganiom.
Opracowałem nowe Formularze Wyjaśniające (Clarify Forms), kodowane w ClearBasic.
Najpierw pracowałem nad rozwojem interfejsów GUI korzystając z pakietu ClarifyCRM na platformie Oracle, a później w programowaniu wsadowym-rozwoju pakietów (KSH, C, Pro * C, J2EE).
Opracowałem zasady RuleManager’a i dostosowałem integrację Delano® tak by móc wysłać wzorzec e-maila do użytkowników końcowych.
CRM Specialist
I worked in Milano Accenture site on CRM project for Vodafone Italy, worldwide mobile telecommunications company operating in Italy, a project that I had the pleasure to follow early start-up in customer site.
During this period I worked first in the development of GUI interfaces with Clarify package on Oracle platform and later in the development of batches (KSH, C, Pro * C, JavaSE).
Developed some RuleManager’s rules and customized Delano integration to send e-mail template to end users.
During this period I worked first in the development of GUI interfaces with Clarify package on Oracle platform and later in the development of batches (KSH, C, Pro * C, JavaSE).
Developed some RuleManager’s rules and customized Delano integration to send e-mail template to end users.
Programista
ITNext S.p.A.
Wykonywane zadania: Programista Visual Basic i deweloper PL/SQL na platforme Oracle DB, klient: międzynarodowy operator telefonii komórkowej
Opracowałem Serwery ActiveX i OCX oraz trochę DDL w języku VB6, ponadto część interfejsu wsadowego,
Korzystając z języka PL / SQL, zrealizowaliśmy wiele procedur przechowywania, zadań i raportów zapytań
Utworzyłem indeksy i kwerendy przepisywania dla optymalizacji.
Opracowałem Serwery ActiveX i OCX oraz trochę DDL w języku VB6, ponadto część interfejsu wsadowego,
Korzystając z języka PL / SQL, zrealizowaliśmy wiele procedur przechowywania, zadań i raportów zapytań
Utworzyłem indeksy i kwerendy przepisywania dla optymalizacji.
Technik Elektronik
Własna działalność gospodarcza
Szkolenia i kursy
AWS Cloud Solution Architect
Oracle 11g Database Administrator (DBA)
Unified Modeling Language (UML)
DB Analysis with Oracle (Design, Optimization, Tuning)
Custom Application Design School
ClarifyCRM 12.5
Object Oriented Design (OOD)
Visual Basic Developer
Object Oriented Programming (OOP)
PL/SQL Developer
Oracle DBMS
C Programmer Standard ANSI
Digital Marketing
Oracle 11g Database Administrator (DBA)
Unified Modeling Language (UML)
DB Analysis with Oracle (Design, Optimization, Tuning)
Custom Application Design School
ClarifyCRM 12.5
Object Oriented Design (OOD)
Visual Basic Developer
Object Oriented Programming (OOP)
PL/SQL Developer
Oracle DBMS
C Programmer Standard ANSI
Digital Marketing
Edukacja
Laura Ricci, habilitacja
Marconi International University of Miami
Dyplom ukończenia Technikum “Inżynieria Informatyczna”, inżynierskie
Technikum Inżynierii Informatycznej
Specjalizacje
IT - Administracja
Administrowanie bazami danych i storage
IT - Administracja
Administrowanie systemami
IT - Administracja
Zarządzanie usługami
IT - Rozwój oprogramowania
Architektura
IT - Rozwój oprogramowania
Programista PHP
Zainteresowania
Gitara, Aikido
Grupy
