Umiejętności
Knowledge of computer programmes (MS Office, Internet) Driving licence B, B+E
Strong communication and customer relationship building skills. Good problem-solving skills
Doświadczenie zawodowe
Technical Support Specialist for Sony Europe
Diagnose the technical issues; provide the required advice and assistance over the phone and via emails, whilst taking into consideration customers’ satisfaction. Give information on the range of products available and answer questions about technology-based products and services in addition to educating people on using these products.