Marek Mikołajczyk

Junior linux administrator

Basic administration/configuration:

Worked on systems:
Red Hat 4|5|6
SUSE 11/12

System:
- filesystems - discovering new|extended disks, creating partitions, resizing|shrinking lvm partitions, resizing ext3/ext4/gfs filesystems
- users - adding|deleting accounts, modifying rwx|acl permissions, password aging
- sysstat - checking ressource utilisation, rotation of logs
- network - configuring interfaces (linux|vCenter), adding routes
- package management - installing|upgrading|removing packages (rpm|yum)
- system upgrades
- basic shell scripting (for, if, case)

Services:
- DNS - modifying A/PTR/CNAME/zone ; testing changes
- FTP - test for functioning
- NFS - checking service status, adding exports, mounting
- proxy - adding squid acl
- NTP - verification of configuration

3rd party software used
- hosting servers: vCenter, Cisco UCS|KVM + HP ILO & Dell iDrac
- monitoring: nagios, xymon, sitescope,
- netbackup


Free time education and self-development:
- building prod and dev infrastructure, preparing documentation
- configuring and managing samba ,apache, postfix services
- automated installations with cobbler


Extra
participated oncall night shifts, interventions (also prepared RFC)
participated in client infrastructure transition (2 weeks, southern France)
participated in shell scripting course (40h)

Main activities:
- preparing basic analysis of incidents
- solving basic issues (hardware and software)
- working with Linux, HP-UX, AIX, SunOS systems
- veryfing errors by using terminal commands and GUI, reading logs
- checking state of systems and services via monitoring tools, launching scripts


Initiative activities & achievements
- in free time, studying unix books in polish, english and french language
- solved difficult ticket by synergy of all possible knowledge sources: procedure,
history ofticket, searching internet and finally consulting N2 technician
- solving tickets ‘LED light orange’ for challenging and improving knowledge

Main activities:
- monitoring consoles HP OVO, Tivoli, HP3000, AS400 terminal checks
- alert reporting due to procedures, respecting SLA and escalation procedures
- software used: EARS/ITSM (create/update/reassign/close tickets), Lotus Notes,
Tivoli Desktop, Control-M (actions order, hold, rerun, confirm, check status, log,
statistics, ancestors & predescors)
- applying procedures upon key-users’ request
- calling technical teams, french and india on-call managers
Initiative activities & achievements
- veryfing procedures and, after consulation with technical teams, keeping the up
to date
- improving effectivenes of department’s work by installing autophone software ,
creating and maintaining database of contacts
- designing a precise communication form used by my department and technicians
– improving automatisation of work tickets by creating macros in ticket reporting
software easier and faster ticket creation
- trained almost 10 newcomers
Interest in UNIX opreational system
- UNIX distribution used for learn: Centos 6
- completed 2-days facultative training of UNIX basics with N3 technician
- completed 9 e-learning trainings
- read books and practice by realising basic scenarios

Main activities:
- searching for national and foreign suppliers, creating long-term relations
- negotiations in english language
- respecting EU procedures of shipment
- evidence of sales
- finding retail and wholesale clients by using internet and direct contact
- preparing offers and promotions
- market analysis for prices and competition
- designing webpage and business cards
- optimalisation of logistics
- preparing monthly reports for statistics and strategy
- finding employees and managing their tasks

- zachęcanie klientów do zakupu produktów
- przedstawianie zalet produktów na tle konkurencji
- tworzenie pozytywnego wizerunku firmy

Main activities:
- finding information for client request
- searching data in database
- professional and gentle contact with clients

- pozyskiwanie klientów prywatnych i umawianie spotkań
- analiza sytuacji finansowej klienta i rozpoznanie jego potrzeb
finansowych
- przygotowanie obliczeń matematycznych i dopasowanie oferty
ubezpieczeniowej
- przekonanie klienta do zakupu produktu ubezpieczeniowego

Main activities:
- receiving request from clients
- verification of infrastructure for request requirements
- verification of formal conditions for request requirements
- applying procedure of passing request to proper department
- computer skills