Marcin Florek

Zarządzanie kontami klientów. Komunikacja. Public Relations.

Manager responsibilities :
Leading a project of transition of the MVS/UNIX monitoring services of Steria’s Client - Societe Generale Bank from France to Poland
Managing team of 60 people with 8 team leaders
Checking project millstones with my superiors and French client
Problems escalation and procedures, ticketing
Implementation of changes, batches

Technical responsibilities :

MVS
Acquiring MVS and UNIX environment of Societe Generale.
JCL analysis,
IMS, CICS transactions.
TOM administration
WAS and Mqseries administration
JES2 and WLM INIT’s administration.
DB2 and Adabase databases administration
Use of CONTOL/M automation.
Use of AOC system automation.
Restart of the mainframe after batches IPL
VTS backup robots administration
CPU usage administration
Network IP and SNA test, VTAM commands
VSAM and security
Use of TPX
Navigation in SDSF

UNIX/WINDOWS
Checking processes (FS,CPU, LOGS)
Event logs
SGBDR (Sysbase, DB2, Oracle)
Middleware (Weblogic, Acutate)
Use of PATROL agent.
Use of CONTROL/M
Escalation via ORIGINE ticketing system

Technical environment:
Unix : 18000 servers in network in bank agences of Societe Generale
MVS 2 200 000 jobs/month, 7 IMS : 470 milions tr/month, 22 CICS : 135 milions tr/month, 30 partitions : 12 production, 12 backup, 6 developement and homologation, SYSPLEX of 3 mainframes Z10/Z9 total of 30000 MIPS

Operator responsibilities : Monitoring mainframes MVS, AS400, HP3000Analysis of job chains in MVS. Job restart after JCL modifications.On AS400 verification of Jobs. Parameters change . Restart. Monitoring of other application using TIVOLI system and escalations in ticketing system EARS.

Team Leader responsibilities:
Manage security of the service.
Checkups on stations
Risk management.
Implementation of Changes and Releases according to ITIL
Users accounts management
Documentation creation and management
Relations with the clients
Team management
Daily conferences calls with the French technical teams
Project Manager responsibilities:
Project number one in developing Server Farms using VMWARE technology and knowledge transfer and services transfer from France to Poland
Project number two was to transfer service to Poland from UK and to put in place the system of monitoring using TIVOLI software.

Other responsibilities:
Creation of Timelines and Milestones
Identification of problems and dangers
Preparation of documentation
Surveillance of the teams in the service scope.
Preparation of infrastructure
Check-up on SLA’s and OLA’s in accordance to the agreements.

Technical environment: MVS : Ca-7, Scheduler, TSO, comends of MVS et JES2, JCL, Hardware Management Console, CFT, Sdsf, MqSeries, FTP, Ca-view, OPS, PDSMan, Extra
HP3000 : basic comends, JMS, Aloes, FTMon
Unix : commandes de base, TNG, Nsrwatch§
AS400 : Focale, Automate, CFT
Tivoli : Console
SAP : connexion et transactions
TNG : Connexion, check plannings, backups, Sirius, Kiss, Asaris, LOGOS, SOL
SNB, Web Tivoli : Supervision, connexion, identify alerts, assign alerts to teams
DATAWARE : Connexion, check console, check planning, identify alerts on console
LOTUS NOTES
EARS : Connexion, keyboard a file, look for a file, close a fileI
nternal tools :
MVS : alo4
Unix : Desktop Tivoli

Support agent responsibilities:
Receiving calls
Helpdesk support for British Telecommunications networks
Analysis of routers configuration, DNS, domains, trace routing
DSL and ADSL synchronisation
Line checks and faults for
Windows and OSX MAC
Escalation of problems via ticketing REMEDY

IT manager responsibilities:
Network administration
Hardware configuration
Changes application
Backups
Windows NT administration
V Sat maintenance

Network administrator responsibilities:
administration of LINUX servers
LAN/WAN configuration
Maintenance of network mounting network cables, devices, hubs, routers, access points, switches, access point antennas, software configuration
Administration of the company as a co owner