Kasia Nowak

-Active role in the preparation of the variety of offers aiming at the increasing of the customers retention factor as well as increasing their satisfaction from the current package.
-Responsible for selection of products and tools supporting increasing of the customers retention factor such as bylaws, agreements and price-lists.
-Implementation of the marketing offers and new products into the IT system.
-Veryification of BTL materials
-Responsible for the valuation of the tailor-made offers prepared for the individual exsiting clients.
-Supporting the Sales and Operational Department in some areas of the Clients Relationship Management especially handling complaints of the clients concerning the inconsistency in their individual retention offer.
-Assistance in preparation of active retention campaigns.
-Detailed and regular monitoring of offers and campaigns directed to the existing clients used by the competition.

-Preparing regular real estate market analysis with major focus on the retail market in Poland.
-Preparing macroeconomic analysis based on the publicly available data as well as forecasts made by the internal forecasting team.
-Preparing catchment analysis for shopping centres (target customer radius).
-Assistance in preparation of concept development studies.
-Part of the team in the project carried out for the international bank providing the detailed analysis of the cities of above 100,000 inhabitants in Poland in order to identify the potential investment opportunities.
-Obtaining market information via internet and phone interviews with property owners.
-Database management – shopping centres (total stock, pipeline and rental values), macroeconomic indicators, mix of tenants in the retail schemes in Poland.
-Site inspections and vacancy analysis.
-Polish – English and English - Polish translations of various documents and reports.
-Administration work (Superior’s calendar management, organisation of business meetings and business trips, preparing minutes).
-Preparing marketing materials (presentations and proposals).

-Data input in the internal financial application and ORACLE financial system.
-Bank document decreeing and filing.
-Administration work.