пропозиції роботи
Julianna Nowak
I am an enthusiastic and adaptable candidate with experience in customer servise. Having lived abroad for 2 years, I have a history of working in English and Dutch.
Wrocław,
dolnośląskie
Dołącz do GoldenLine i obejrzyj pełny profil tej użytkowniczki
Zobacz pełny profil
Języki
angielski
biegły
niderlandzki
dobry
Doświadczenie zawodowe
Dutch Customer Service Specialist
• Dealing with claims of Dutch-speaking clients in relation to product purchase and delivery, via phone and email
• Use of multiple IT systems (including BDBEN4, Sharepoint, Cold and Fax2Order) to find out information related to claims and record claims in the system
• Resolving claims in coordination with other teams within the company as well as external parties (such as courier companies), in accordance with the company processes and to the highest level of client satisfaction
• Use of multiple IT systems (including BDBEN4, Sharepoint, Cold and Fax2Order) to find out information related to claims and record claims in the system
• Resolving claims in coordination with other teams within the company as well as external parties (such as courier companies), in accordance with the company processes and to the highest level of client satisfaction
Grocery manager and sales assistant
"Halinka" grocery, Haarlem, The Netherlands
• Leading the grocery:
- Customer service, working in multicultural environment, in both English and Dutch languages,
- Managing stocks and placing orders,
- Accounting.
- Customer service, working in multicultural environment, in both English and Dutch languages,
- Managing stocks and placing orders,
- Accounting.
Wholesale gardening employee
Bakker, Lisse, The Netherlands
• Complementing the orders in accordance to the customer’s invoices,
• Working with bespoke IT system.
• Working with bespoke IT system.
Trainee
Iis Gardens
• Assisting in implementation of gardens.
Trainee
Regional Directorate of State Forests
• Office tasks.
Szkolenia i kursy
English certificate TELC B2 (2006)
Dutch course at University of Wroclaw (2013)
Dutch course in "Joost weet het" school in Amsterdam (2014), preparation for NT2 exam
Dutch course at University of Wroclaw (2013)
Dutch course in "Joost weet het" school in Amsterdam (2014), preparation for NT2 exam
Edukacja
Landscape Architecture, magisterskie
University of Life and Environmental Sciences
Specjalizacje
Finanse/Ekonomia
Księgowość
Zainteresowania
-Artistic hairdressing- completed Academy of Hairdressing Techniques, 2007,Wrocław,Poland.
I have participated as a hairstylist in many photo shoots (eg. Hair Trendy Magazine) and events.
Since October 2013 taking a course in Theatrical and Film Hairdressing.
-Active lifestyle- running, dancing, traveling
I have participated as a hairstylist in many photo shoots (eg. Hair Trendy Magazine) and events.
Since October 2013 taking a course in Theatrical and Film Hairdressing.
-Active lifestyle- running, dancing, traveling
Organizacje
.
Inne
IT SKILLS:
-Advanced MS Office: Word, Excel, Outlook, Power Point.
-Use of multiple bespoke IT systems for client claims recording (BDBEN4, Sharepoint, Cold and Fax2Order) and plants sale management (RAKS).
-Use of multiple graphics software (Corel Draw, SketchUp, Photoshop)
-Advanced MS Office: Word, Excel, Outlook, Power Point.
-Use of multiple bespoke IT systems for client claims recording (BDBEN4, Sharepoint, Cold and Fax2Order) and plants sale management (RAKS).
-Use of multiple graphics software (Corel Draw, SketchUp, Photoshop)
