Julia Fijałkowska

Main responsibilities:
- Coordinating the clients exit process across the Markets & International Banking Division in Poland from CDD Ops perspective (around 300 people from EMEA and APAC regions involved in the process)
- Participating in the implementation of new tools and applications (e.g. Client’s Exit Tool, Client’s Exit Tracker)
- Supporting my Team Leader in managing and coordinating the workload within the team
- Identifying potential risks during the CDD process in client’s on-boarding and remediation and reporting it to the relevant Compliance Officers if necessary
- Rendering advices for the Analysts related to the procedural and risk issues
- Cooperating with Compliance Officers, Relationship Managers and other business partners in the CDD processes
- Performing quality checks on various processes (including client’s on-boarding and remediation) within and outside the team
- Participating in the recruitment process within the team (scheduling interviews, interviewing candidates, performing language checks from English and Arabic)
- Participating in Lean Workshops organized in order to facilitate and simplify the Clients Onboarding Process

Additional position (50% of working time): Member of M&IB CDD Ops Training Team since 05.2012
Main responsibilities:
- Conducting AML related trainings and preparing training materials for New Joiners on regular basis
- Conducting trainings and preparing training materials related to the implementation of new system and new CDD procedure for the whole M&IB division
- Preparing and conducting AML related and procedural on-line trainings for business partners across the EMEA region
- Conducting trainings and preparing training materials for other AML and CTF related topics
- Organizing trainings related to new tools (e.g. Client’s Exit Tool)
- Organizing trainings related to the most common mistakes on the monthly basis (preparing training materials and case studies, conducting the trainings)