Izabela Mróz

• Responsible for talent acquisition in the Middle East, Turkey and Africa, including key growth areas, focusing on 2025 goals
• Support strategic projects in key areas. Partner with managers to help drive business goals
• Develop short- and long-term recruitment strategies focused on diverse talent pools
• Responsible for team training and development

• Together with a team of Recruiters, responsible for talent acquisition in the following industries – Aerospace, Defense & Space, Construction, Oil & Gas, Security, Building Automation, Energy Solutions, etc.
• Manage all types of hires, including graduate and experienced hires of all levels and job families (finance, engineering, customer/product support, sales, marketing, business development, project management, general management, supply chain, executive, university relations etc.)
• Partner closely with the business and HR to ensure Right and Fast approach to hiring talent
• Positively influence stakeholders at all levels through providing data-based advice
• Create robust project plans and proactively drive bespoke recruitment strategies and solutions in line with SLA’s to meet business needs
• Work on numerous initiatives aiming at reducing Time To Fill and improving Hiring Manager and Candidate Satisfaction
• Work closely with the hiring community to help define current as well as future business requirements
• Coach and guide hiring managers to deliver best practice recruitment
• Promote hiring on behaviours as well as diversity
• Identify and work on removing barriers and delays in the hiring process by partnering with the business and HR
• Manage Hiring Managers’ expectations throughout the staffing process
• Responsible for reporting recruitment statistics
• Using recruitment data and reports to positively influence stakeholders
• Drive continuous process improvement initiatives
• Main point of contact for any queries in the absence of the Operations Manager
• Responsible for the implementation of the staffing solution in Turkey as well as accountable for the day-to-day operations
• Indirectly manage a team of recruiters, and coordinator/onboarding specialists

* Driving end-to-end recruitment activities in the EMEA region (in particular Germany and UK).
* Defining role requirements and developing innovative sourcing options including networking,
headhunting and market research.
* Accessing candidate pools to create long lists for the Client.
* Screening and qualifying candidates, and providing short lists to the Client.
* Producing timely and accurate activity and management information reporting.
* Liaising and developing relationships with agencies, gaining necessary information to ensure both internal and external parties remain informed.
* Offering expertise, guidance and support throughout the hiring life cycle.
* Building collaborative relationship with candidates and the Client.
* Preparing and conducting internal training
* Mentoring and coaching new team members

* Providing B2B and B2C service to English-speaking customers
* Working on process improvements so as to ensure efficiency and high quality
* Internal trainer function: delivering ad hoc training to new team members
* Preparing templates for business correspondence
* Quality assurance of travel and marketing alerts on lastminute.com
* Handling customer complaints and escalations

* Launching a new product on the English market
* Providing B2C service for English-speaking customers
* Quality assurance of the website content
* Verifying language competence of potential employees