Temat: itSMF e-Symposium: Configuration Management System...

itSMF e-Symposium: Configuration Management System (CMS/CMDB) 11.12.2008 (czwartek) 15.00-18.00

11 Dec 2008 - 9:00am New York / 2:00pm London / 10:00pm Singapore

http://www.goldenline.pl/spotkanie/itsmf-e-symposium-c...

To manage large and complex IT Services and infrastructures, Service Asset and Configuration Management requires the use of a supporting system known as the Configuration Management System (CMS) and related processes.

This e-Symposium describes important characteristics of Configuration Management, including the implementation of a Configuration Management System as well as some of the potential issues and ways to overcome them.






■ Welcome by Moderator - James West
■ CMDB - The Heart of a Configuration Management System - Mark W Johnson, IBM
■ Are You Sure You Want to Do This? - Deirdre Conniss, itSMF UK Change, Configuration and Release Management Special Interest Group (CCRM SIG)
■ CMDB - Strategic Asset in Managing Services - Michele Hudnall, Axios Systems
■ Roundtable Discussion

http://itsmf.brighttalk.com/node