Filip Kłącz

As a Recruitment Manager working on the roles in EMEA region, I am responsible for:

- Managing a team of Recruiters, Sourcers and Coordinators
- Implementation of new process plans on the project
- Responsible for the team’s achievement
- On-boarding new team members
-Implementation of global solutions to Cracow SSC
-Annual reviews
- Performance management (SLAs and KPIs)
- Distributing workload and planning the capacity
- Priorities management
- Close cooperation with the Internal Staffing Team
- Managing interviews for open vacancies within Delivery.
- Coaching performance, mentoring and developing recruitment support for team members
- Creating goals and using disciplinary action as needed
- Improving the reporting structure and creating new models for reports if needed
- Ensuring high quality of recruitment services

As a Team Leader working on the roles in EMEA region, I am responsible for:

- Managing a team of recruiters
- Responsible for the team’s achievement
- Performance management (SLAs and KPIs)
- Distributing workload and planning the capacity
- Priorities management
- Identification and acquisition of recruitment tools and channels
- Building strong relationship with the client and driving their continuous satisfaction
- Creating reports for the client
- Ensuring high quality of recruitment services

As a Senior Recruiter working on the roles in EMEA region, I am responsible for:

-Managing full lifecycle of recruitment projects in EMEA region
-Line management of junior recruiters and sourcers across the geographies
-Providing trainings and mentoring sessions to junior recruiters
-Headhunting top talent from direct competitors
-Sourcing through different channels and Social Media
-Selection of the candidates by conducting detailed phone interviews
-Relationship management to candidates and client
-Designing headhunting projects
-Attending business meetings to discuss new strategies and project improvements
-Presenting shortlisted candidates to hiring managers and assisting in scheduling interviews

As a recruiter working on the roles in the EMEA region, I am responsible for new talent acquisition - defining sourcing strategies, proactive candidate search (networking, database search, cold calling, headhunting), candidate screening and qualifying, effective candidate management. I am also engaged in market research projects with the aim to develop an in-depth knowledge of the Client business area.

- office support
- project documentation management
- supervision over personal files and cooperation with accounting & tax office
- supervision over project finances and contact with clients in financial areas (keeping payment deadlines)

Uzupełnianie baz danych, research, tłumaczenie newsletterów z języków regionu CEE (węgierski, bułgarski, rumuński, czeski, słowacki, serbski), analiza rynku IT oraz Telecom, tworzenie raportów dotyczących zagadnień IT i Telecom, kontakt z korporacjami z branży IT, udział w projektach dotyczących rynku IT.