Emilia (Kurpińska) Ordak

Support the department of more than 300 people and high-level executives.

I formed newly created role:
● identified, created or improved current rules and procedures,
● acted as an office and departement support, had the extensive knowledge about all roles and departments and their functionality: HR, HR Business Partner, Finances, Facilities, IT,
● in cooperation with company HR I identified, mapped and assisted with processes related to hire, onboarding and relocation of employee (I prepared a working space for new hired people and helped them to accommodate),
● gathered and analyzed internal data (in most cases about employees), prepared reports, recommendations and presentations, confronted the results and presented them within interested audience,
● made travel arrangements, settled the expenses, prepared expense reports in Concur and SAP System,
● planned and managed costs in assigned budget,
● planed and coordinated all of the complex details of major corporate events for up to 100 -150 people,
● acquired new customers and set up the agreement conditions (I possesed 2 new clients),
● managed calendars, planned and scheduled meetings, conferences and teleconferences,
● maintained office supplies inventory, placed and expedited orders for supplies, controlled correspondence, archived documents,
● in the last couple of months help analysts with their daily job and performed some simple data and result analysis.

I am familiarize with: MS Tools: Word, Excel, Powerpoint and Google Tools: Sheets, Docs, Forms, Sites, etc. (data manipulation, vlookups, pivot tables, formulas). I have a very basic knowledge of HTMS and CSS which allows me to create a newsletter template used by the team.

As a Leader of SER I dealt with every aspect of the foundation's proper functioning: recruited new members, onboarded them, decided about the actions, funds, supported the action coordinators, archived documents.

Providing excellent HR services. Ensuring candidate care and focus on customer service by handling all requests in a professional manner.

I conducted recruitment processes for positions in the IT sector: developed and implemented overall recruiting strategy, prepared job descriptions and person specifications, placed job offers on recruitment portals.

I used external tools (Linkedin, Goldenline, pracuj.pl. praca.pl) and internal systems, to search for candidates and find the right one. I selected candidates, organized and managed candidate interviews, built relationships during the selection process and if it was needed and possible, assisted with signing the contract.

I participated in a startup called Faceholiday and supported the initiatives with administrative tasks.

I took part in recruiting people to the newly created sales team and assisted in leading and supervising them. I dealt with incoming emails and calls, corresponded on behalf of the company, produced documents, memos, reports and presentations.

I organised and scheduled meetings and appointments, liaised with clients and helped with English correspondence/communication.

I tried to develop a long-term, trusting relationship with the customers.

I contacted petitioners by phone and provided them with information about the current situation on financial markets. My main goal was to help to make the final decision and start investing in financial instruments selected by the customer.

My daily job duties and responsibilities included contact with petitioners to answer questions, disseminate or explain information, receive, direct and relay telephone messages and fax messages. I processed the outome and income post, drafed correspondence, picked up and delivered the mail, kept records updated and prepared weekly and monthly reports.

Security clearances (valid until 15.06.2024 r.)

I worked closely with gallery managers who were in charge of various activities involved in running an art gallery.

During this time I greated the visitors, answed questions promoting current and upcoming exhibitions and updated the gallery's website (I had to make photo of new artwork, edit in Photoshop and put on a website). I prepared the offers, selled artworks, helped to develop and maintain relationships with artists and clients, assisted in organisation of exhibitions and in activities related to the operations of art gallery.

After some time I was transferred to the other art gallery in Warsaw and I handled the majority of the tasks on my own.

I spent one month gaining an insights into the work of an Polish auction house and observing day-to-day operations of the company.

During this time I got acquainted with the functioning of the auction house, helped to create exposures and participated in auctions.