Umiejętności
Adaptable to Changes
Zarządzanie wydajnością
Cross-functional Team Leadership
Bankowość inwestycyjna
Bankowość detaliczna
Sales
Zarządzanie zespołem
Języki
polski
ojczysty
angielski
dobry
Doświadczenie zawodowe
Deputy of Network Head Division
Responsible for:
➢ Accomplishment of the defined sales, customer service and quality objectives, along with ongoing management of branch performance and net results
➢ Responsibility for day-to-day operations and development of the retail banking network
➢ Participation in the formulation and implementation of the plan for transformation and further development of the branch network across Poland, including the management of the new Smart branch opening process and allocation resources as well ensuring high standards for all new branches
➢ Budget planning and execution, responsibility for financial performance and the employment plan
➢ Effective team management with focus on the motivation and professional development of reports
➢ Accomplishment of the defined sales, customer service and quality objectives, along with ongoing management of branch performance and net results
➢ Responsibility for day-to-day operations and development of the retail banking network
➢ Participation in the formulation and implementation of the plan for transformation and further development of the branch network across Poland, including the management of the new Smart branch opening process and allocation resources as well ensuring high standards for all new branches
➢ Budget planning and execution, responsibility for financial performance and the employment plan
➢ Effective team management with focus on the motivation and professional development of reports
Regional Sales Manager
Responsible for:
➢ Responsibility for maximizing sales of the Region
➢ Implementation of designated plans and sales management in the subordinate Region
➢ Effective team management and attention to the professional development of subordinates
➢ Supervision of providing high quality customer service
➢ Planning and implementation of the budget of the underlying area
➢ Ensure proper co-operation between managers held within the Region
➢ Developing external sales channels
➢ Responsibility for maximizing sales of the Region
➢ Implementation of designated plans and sales management in the subordinate Region
➢ Effective team management and attention to the professional development of subordinates
➢ Supervision of providing high quality customer service
➢ Planning and implementation of the budget of the underlying area
➢ Ensure proper co-operation between managers held within the Region
➢ Developing external sales channels
Head of Support Department Segments Gold and Blue
Responsible for:
➢ Building a team from scratch (recruitment, training system, motivational system, the scope of duties)
➢ Organization of sales support for customer segment Gold and Blue in all of the Bank's retail network
➢ Introduction of a new system of recruitment, training for caregivers Client Gold
➢ Cooperation with marketing in developing new product offerings
➢ Introduction of a new system for assessing the quality of work for the customer segment, caretakers Gold
➢ Close cooperation with TFI different companies in Poland - the introduction of new product offerings
➢ Working closely with the Directors of the Regions
➢ Reporting to the Head of Distribution Division
➢ Building a team from scratch (recruitment, training system, motivational system, the scope of duties)
➢ Organization of sales support for customer segment Gold and Blue in all of the Bank's retail network
➢ Introduction of a new system of recruitment, training for caregivers Client Gold
➢ Cooperation with marketing in developing new product offerings
➢ Introduction of a new system for assessing the quality of work for the customer segment, caretakers Gold
➢ Close cooperation with TFI different companies in Poland - the introduction of new product offerings
➢ Working closely with the Directors of the Regions
➢ Reporting to the Head of Distribution Division
Regional Director
Responsible for:
➢ Management of the retail branch network in the Region
➢ Coordination of work Markets Directors ( 3), Directors of Sales support (loans, investments, audit) – 6 direct reporting + 20 branches
➢ Responsibility for realization of monthly plans, marketing budgets
➢ The development of sales in the subordinate distribution channels
➢ The responsibility for implementing and maintaining high standards of customer service
➢ The control and responsibility for the audit process
➢ Cooperation with the Heads of the Regions
➢ Reporting to the Head of Distribution Division
➢ Management of the retail branch network in the Region
➢ Coordination of work Markets Directors ( 3), Directors of Sales support (loans, investments, audit) – 6 direct reporting + 20 branches
➢ Responsibility for realization of monthly plans, marketing budgets
➢ The development of sales in the subordinate distribution channels
➢ The responsibility for implementing and maintaining high standards of customer service
➢ The control and responsibility for the audit process
➢ Cooperation with the Heads of the Regions
➢ Reporting to the Head of Distribution Division
Area Sales Manager
Responsible for:
➢ Citibank credit center management
➢ responsible for opening new branches
➢ develop sales in the subordinate distribution channels (branches, telesales teams)
➢ oversee the implementation of sales plans
➢ planning budgets, sales and financial budgets
➢ trade negotiations (the new facility)
➢ managing and supervising the work of teams in divisions
➢ conducting local marketing campaigns
➢ maintain and develop cooperation with key customers
➢ Citibank credit center management
➢ responsible for opening new branches
➢ develop sales in the subordinate distribution channels (branches, telesales teams)
➢ oversee the implementation of sales plans
➢ planning budgets, sales and financial budgets
➢ trade negotiations (the new facility)
➢ managing and supervising the work of teams in divisions
➢ conducting local marketing campaigns
➢ maintain and develop cooperation with key customers
General Manager
United Entertainment Group Atomic
Responsible for:
➢ Operational functioning of the center - four thousand. m2
➢ The first entertainment center in Krakow in "bowling, restaurant, bar, children's playground, games (billiards, Power Station, Play Station), disco
➢ Managing a team of 150 people
➢ Budget Management
➢ Process Control
➢ Introduction of sales plans and marketing plans; B2B
➢ Maintaining high standards of quality and service
➢ Operational functioning of the center - four thousand. m2
➢ The first entertainment center in Krakow in "bowling, restaurant, bar, children's playground, games (billiards, Power Station, Play Station), disco
➢ Managing a team of 150 people
➢ Budget Management
➢ Process Control
➢ Introduction of sales plans and marketing plans; B2B
➢ Maintaining high standards of quality and service
Area Manager
Tricon Restaurants Poland
Responsible for:
➢ Management 7 Pizza Hut and KFC restaurants in Krakow
➢ Responsible for maximizing sales, expense management, team management
➢ Introduction of new management methods in order to achieve sales targets
➢ Responsible for the development of managerial skills of subordinate units
➢ Managing labor costs, recruitment, planning, promotions; 400/500 resturants employees
➢ Participation in the openings of new restaurants
➢ Participation in the various working groups for new projects
➢ Management 7 Pizza Hut and KFC restaurants in Krakow
➢ Responsible for maximizing sales, expense management, team management
➢ Introduction of new management methods in order to achieve sales targets
➢ Responsible for the development of managerial skills of subordinate units
➢ Managing labor costs, recruitment, planning, promotions; 400/500 resturants employees
➢ Participation in the openings of new restaurants
➢ Participation in the various working groups for new projects
Restaurant General Manager
PepsiCo Poland
Responsible for:
➢ Opening of the first KFC restaurant in the South Polish
➢ Management 3 restaurants PH / KFC in Krakow
➢ Responsible for the recruitment and training of new employees
➢ Determine monthly sales plans
➢ Responsible for the budget and the operating procedures for restaurants
➢ Opening of the first KFC restaurant in the South Polish
➢ Management 3 restaurants PH / KFC in Krakow
➢ Responsible for the recruitment and training of new employees
➢ Determine monthly sales plans
➢ Responsible for the budget and the operating procedures for restaurants
Zainteresowania
cooking books and cooking, compulsive reading books, traveling, finacial markets - stock market
Grupy
MANAGEMENT/ZARZĄDZANIE, MARKETING
Grupa dla osób zainteresowanych sprawami zarządzania, marketingiem i szkoleniami.