Anna Cichocka

Control and Operational Analysis Specialist / Internal Auditor
Normanton, Anglia, Wielka Brytania

Języki

angielski
podstawowy

Doświadczenie zawodowe

DPD Polska Sp. z o.o.
Specialist in operational controlling
Control over branches throughout the country, close cooperation with Regional Operational Managers. Analysis of key quality indicators for the organization. Reporting to the Company's Management Board and Operational Director.
Siódemka S.A.
Internal auditor of integrated systems
Audits in the scope of ISO 9001, 14001 and 18001. Internal operational audit regarding the course of warehouse operations.
Siódemka S.A.
Specialist for operational control and analysis
Control over branches throughout the country, close cooperation with Regional Operational Managers.
Analysis of key quality indicators for the organization.
Reporting to the Company's Management Board and Operational Director.
Siódemka S.A.
Telephone sales specialist
Service for clients interested in cooperation, creating Agreements, Annexes, after-sales service.
Siódemka S.A.
Sales Promoter
Creating a database of potential customers.
Contact by phone, recognizing customer needs, preparing an offer, arranging meetings for sales representatives, creating reports.
Professional telephone consulting and sales of courier services.
Grupa Cyfrowy Polsat
Correspondent for correspondence and complaints
Grupa Cyfrowy Polsat
- Individual correspondence.
- Considering customer complaints.
- Replying to letters.
- Cooperation with other company departments in resolving customer complaints.
Grupa Cyfrowy Polsat
Telephone Consultant
Grupa Cyfrowy Polsat
Telephone customer service in the complaint, debt collection and sales department. Keeping the customer database.
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Store Manager
Firma produkcyjno-handlowa TiH Siemiak
Responsibility for the smooth functioning of the entire facility: sales, ordering and receipt of goods, taking care of the appearance of the store and efficient work of staff
Active participation in the sales process, building relationships with clients, consulting
Preparation of work schedules, recruitment, supervision and control of staff work, motivation.
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Administrative Worker
Firma produkcyjno-handlowa TiH Siemiak
Telephone answering, e-mail service, current office support (letters, invoices, other), cooperation with administrative staff.

Szkolenia i kursy

The training ended with an exam and obtaining the Internal Auditor's Certificate of Integrated Systems in the scope of ISO 9001, 14001 and 18001.
Fluent navigation in BI and Oracle environment.
Computer skills, good knowledge of Windows and MS Office environment and CRM procedures.
Kurs obsługi programów sprzedażowo-rozliczeniowych PC Market i Expedient.
Obsługa programu MS Excel na poziomie dobrym.
Prawo jazdy kat. B

Edukacja

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Administracja samorządowa, licencjackie
Europejska Wyższa Szkoła Prawa i Administracji w Warszawie

Specjalizacje

Administracja biurowa
Zarządzanie biurem i administracja
Call Center
Konsultanci
Transport/Spedycja
Usługi kurierskie

Inne

Driving license. B
Computer skills, good knowledge of Windows and MS Office environment and CRM procedures. Free use of the internet. Good knowledge of PC-Market and Expedient programs.
MS Excel support at a good level.
Fluent navigation in BI and Oracle environment.

Grupy

Castingi
Castingi
MODA I CASTINGI fashion vogue mode fangle style
Epino lagodny poczatek zycia
Epino lagodny poczatek zycia
KOBIETA i jej ZDROWIE,Mięśnie kegla,poród, dziecko,naturalne ćwiczenia. To forum dyskusji dla kobiet zainteresowanch porodem naturalnym i metodą uniknięcia nacięcia lub pęknięcia krocza oraz kobiet z
Praca w mediach
Praca w mediach
Dla szukających i dla tych których ktoś szuka. Ale też aby pogadać o kuchni branży i ponarzekać na realia pracy w mediach i reklamie.