Umiejętności
B2B
Analiza biznesowa
CRM Program Management
Export Administration
Meble
IFS ERP
biznes międzynarodowy
Logistyka międzynarodowa
Stosunki międzynarodowe
Zarządzanie
Analiza rynku
Microsoft Office
Negocjacje
Project Management
SharePoint
Zarządzanie projektami programistycznymi
Zarządzanie zespołem
Obsługa klienta
DWG TrueView
bussines development
PConPlanner,
Języki
angielski
biegły
niemiecki
podstawowy
Doświadczenie zawodowe
Project Manager
o running multiple office furniture projects for business customers within EMEA region - mostly Middle East;
o creating complex, customised offers to fully address specific, individual needs in terms of functionality, design, price, deadline;
o price calculations; drawing up tender and technical documentation;
o conducting presentations and trainings for customers;
o technical support; sales and after sale service;
o negotiating the terms of contracts;
o monitoring orders and export documents
o creating complex, customised offers to fully address specific, individual needs in terms of functionality, design, price, deadline;
o price calculations; drawing up tender and technical documentation;
o conducting presentations and trainings for customers;
o technical support; sales and after sale service;
o negotiating the terms of contracts;
o monitoring orders and export documents
Executive Export Manager
o comprehensive office furniture project management throughout all stages of a project life cycle;
o coordinating processes and tasks of informal project teams across different departments of the company (R&D, production, logistics, purchasing, marketing, etc.)
o searching for new customers and keeping business relations with key customers,
o business meetings with customers;
o responsible for sales budgets realization;
o preparing offers and project/tender documents;
o monitoring office furniture market in EMEA region
o coordinating processes and tasks of informal project teams across different departments of the company (R&D, production, logistics, purchasing, marketing, etc.)
o searching for new customers and keeping business relations with key customers,
o business meetings with customers;
o responsible for sales budgets realization;
o preparing offers and project/tender documents;
o monitoring office furniture market in EMEA region
Junior Export Customer Servce Specialist
o orders processing;
o contact with internal departments of the company (production planning, purchasing, production, research and development, quality control, warehouse, customs clearance, accounting)
o shipment planning, transport organizing
o preparing export documents;
o monitoring payments from customers;
o daily contact with foreign customers;
o taking care of solving complaints;
o preparing export sales reports – weekly, monthly
o contact with internal departments of the company (production planning, purchasing, production, research and development, quality control, warehouse, customs clearance, accounting)
o shipment planning, transport organizing
o preparing export documents;
o monitoring payments from customers;
o daily contact with foreign customers;
o taking care of solving complaints;
o preparing export sales reports – weekly, monthly
Szkolenia i kursy
Year 2013 Managing bussines. Module: project management. Training conducted by the School of Information Technology and Management in Rzeszów in the framework of the project: The University in the service of society - improving management's competences.
Year 2012 Process management as challenge posed by market and customers
Year 2011 Process management in the context of establishing relationships
Year 2010 Quality Sales Development / cross selling & up selling,
Managing the potential of the market, customers and brands
Clienting – Creating solid and profitable business relations. Psychological and sociological aspects in sales and customer service.
Teamwork as a method of achieving a goal
Techniques of effective sales, information flow and methods of achieving a goal \
Year 2012 Process management as challenge posed by market and customers
Year 2011 Process management in the context of establishing relationships
Year 2010 Quality Sales Development / cross selling & up selling,
Managing the potential of the market, customers and brands
Clienting – Creating solid and profitable business relations. Psychological and sociological aspects in sales and customer service.
Teamwork as a method of achieving a goal
Techniques of effective sales, information flow and methods of achieving a goal \
Specjalizacje
Obsługa klienta
Inne
Sprzedaż
Zarządzanie sprzedażą
Zainteresowania
soccer, bike riding, IT
Inne
Windows; Microsoft Dynamics CRM, IFS, MS Office; Internet Explorer; Sharepoint; o DWG Viewer ; pCon planner
Grupy
UEK
Uniwersytet Ekonomiczny w Krakowie, założony w 1925 roku, to jedna z najlepszych państwowych uczelni ekonomicznych w Polsce, a jednocześnie największa uczelnia ekonomiczna w Europie Środkowej.
Euro 2012 Polska Ukraina
Pierwszy raz w historii Polska będzie współorganizować tak wielkie przedsięwzięcie. Jest to niepowtarzalna szansa na rozwój wszelkich firm. Grupa o tym jak zarobić na Euro 2012
Euro 2012 Polska Ukraina Poland Ukraine
EURO 2012. Grupa osób zainteresowanych Mistrzostwami Europy Euro 2012. Wielki sukces POLSKI i UKRAINY! Jesteśmy w grze!
Meblarstwo
Wszystko co związane z branżą meblarską.
Producenci mebli, salony meblowe, importerzy, eksporterzy, projektanci mebli, usług oraz akcesoriów dla meblarstwa... to grupa dla Was.
Meble
Grupa przedstawicieli branży meblarskiej...
Meble i ich producenci, dystrybutorzy, importerzy, projektanci... wszyscy którzy pracują z pasją
Miedzynarodowy Import Export Mebli
Firma Serenity International jest bezposrednim importerem oraz exporterem mebli z/do USA, Meksyku, Brazylii, Europy, Emiratow Arabskich oraz Chin.